Shivani Chaturvedi | August 1, 2014
Being the last of filing income tax returns, July 31 was an unusually busy day for all people dealing – directly or indirectly – with income tax: the chartered accountants, taxation lawyers and staff of the income tax department. In Chennai, the only set of people who had a nice time were the ones who should have been, well, the most harried: the taxpayers who had come to file their returns at Aayakar Bhavan, the income-tax head office in Chennai.
“So smooth was the work flow that I didn’t have to wait long. There were special counters and things were organised locality-wise,” said a friend, Sampathkumar, who filed the tax returns on the last day – like thousands of others.
So, separate tables were demarcated for residents of different localities – Nungambakkam, Adyar, Tambaram and so forth – so that people from respective localities could visit the allotted table and get their work done. Auditors, too, were sitting at the respective tables. The process helped clear the rush at the office and people did not have to go through harrowing time.
It seemed as if the income-tax office was holding a fair, or some festive event – the entire premises was decorated and had a pandal cover the open area. Volunteers were deployed to help facilitate taxpayers, and students could be seen doing voluntary work such as verifying PAN cards.
Surprise lay in store even outside – the parking zone, too, was well regulated, quite unlike normal times in this city. What’s more, a makeshift Sarvana Bhavan canteen was arranged on the premises.
The assessing officer (AO) at the income tax office, Helen, said, “The department makes such arrangements every year, especially in the last few days of filing return, to help taxpayers. We try and improve the services each year to provide a customer-friendly environment.”
One only wonders the office, and all other government offices and departments for that matter, run like this throughout the year. It’s hard to find such work culture and professionalism at government offices but then harried, harassed and nearly heckled at most government offices, we often forget this is how a government office is supposed to function. After all, they are meant to serve people.
One year has passed since the Modi regime applied shock therapy to improve the functioning of the Indian economy through demonetisation on November 8, 2016. Thus, legal tender to rupee notes worth 1,000 and 500 denominations was withdrawn and 86 percent of the currency went out of circulation. It was claim
In a bid to meet the increase in electricity demand of Jammu & Kashmir during the winters, the centre has decided to allocate an additional 792 Megawatts to the state. The allocation of power to J&K from central generating stations (CGS) is 2,397 MW. The supply would be given by powe
Minister for petroleum and natural gas, skill development & entrepreneurship Dharmendra Pradhan has lauded the state run Indian Oil Corporation and IDCO (Industrial Development Corporation of Odisha) for signing a pact to establish a plastic park at Paradip in Odisha. Pradhan was speakin
An efficient monetary transmission is a sine qua non for the successful pursuit of its objectives by any central bank. Over the past two decades, it has been the endeavour of the Reserve Bank of India to strengthen the monetary transmission process, but these efforts have yet not yielded the desired result
The cabinet has approved the proposal for deputation of group A officers of department of telecommunications (DoT) and other ministries with telecommunication and information technology background to Telecommunications Consultants India Ltd. (TCIL). TCIL, a Miniratna PSU, is a premier telec
When it comes to dealing with the disputed border regions of Jammu and Kashmir, the Indian public favours an aggressive stance, said the Pew Research Center, a US based think-tank. A 63% majority believes the government should be using more military force. Few say India should use less force