First in series of consumer camps in Mumbai on May 27

Leading professionals from various industries to address customer grievances

geetanjali

Geetanjali Minhas | May 15, 2014



The legal aid arm of the consumer complaints redressal wing of the Consumer Guidance Society of India (CGSI) receives plenty of grievances on a weekly basis. To address the issues of customers, CGSI is now organising a series of camps.

The first consumer camp will be held on May 27 at Tendulkar Hall in Mahim, Mumbai.

MS Kamath, secretary of CGSI said, “Leading professionals and personalities from several industries will be invited to address the grievances of customers.”

Narkar Nasir Husain, a complainant, had sent his LIC policy for encashment in December 2013 and had approached the consumer complaints redressal wing of CGSI. The LIC policy taken in 2005 had matured in 2013 but Narkar is yet to hear from the insurance company. He has been advised to send a reminder in three weeks and then approach this cell.

Another complainant Prakash Bankeshwar, who had registered a complaint in 2013, to the Bombay municipal corporation (BMC), to get the internal and external leakage fixed in the housing society he resides in has not yet received a response despite sending a reminder in April 2014. He has been advised to file an RTI in municipal corporation of greater Mumbai (MCGM) and asked to follow up with the concerned deputy municipal commissioner.

Thomas Baby, another such complainant, had bought and fixed a CNG kit in his Maruti Alto car through Sai Service Station Ltd in 2013. He has been facing a number of problems despite the company trying to get the repair work done. Finally, Thomas asked them to remove the kit and refund his money. Instead, Sai Service asked him to rectify the problem and fit the kit properly. When Thomas complained to the Maruti headquarters in 2014, Sai Service offered to make a full refund. CGSI has now advised him to take the refunded amount and decide on the compensation.

Consumers who have similar problems and wish to participate in the camp can register their complaint by calling up the toll free helpline number - 1800 222262, by sending an e-mail to mah.helpline@gmail.com, or by sending an SMS to 9773336400 with their name, area and the name of the company against whom they have a complaint or by writing a letter to the society at its official address.

Comments

 

Other News

Is the government spending enough on dalits?

The Narendra Modi government has set aside Rs 52,393 crore in 2017-18 for the welfare of the dalits. On the face of it, the amount is substantial. However, an analysis of the past actual allocation shows that there has in fact been a dip in spending on schemes that are specifically meant only for dalits.

President’s post above politics: Kovind

“I will always try and it is also my belief that the president’s post should be above politics,” said NDA’s presidential candidate Ram Nath Kovind who filed the nomination papers on Friday.   “Since the time I became governor,  I am no longe

Unaffordable sacredness of our cattle

A lot of debate that we witness in the media on the cattle question these days suffer from the disease of speculative utopian imagination of a ‘cow-nation’ and relentless abuses for those beef-eating ‘others’.   Political debates over the question of o

“Gandhi and Tagore are the two Indian authors who redefine civilisation as a moral compass and a space of dialogue”

Ramin Jahanbegloo is a renowned philosopher who is now associated with the Jindal Global University. His latest work, The Decline of Civilization, calls for countering the ‘decivilising’ tendencies of our times by returning to Gandhi and Tagore. Jahanbegloo answered s

Should CBSE prepone the board exams?

Should CBSE prepone the board exams?

Cricket, not just a sport

In this nationalistic age, sports seem to play an important role, and in India, this can be seen during cricket matches. For most, a victory symbolises prestige and supremacy.   On Sunday, India lost to Pakistan in the final match of the ICC Champions Trophy. The defea



Video

अब पासपोर्ट हिंदी और अंग्रेजी दोनों भाषा में होगा

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter