First in series of consumer camps in Mumbai on May 27

Leading professionals from various industries to address customer grievances

geetanjali

Geetanjali Minhas | May 15, 2014



The legal aid arm of the consumer complaints redressal wing of the Consumer Guidance Society of India (CGSI) receives plenty of grievances on a weekly basis. To address the issues of customers, CGSI is now organising a series of camps.

The first consumer camp will be held on May 27 at Tendulkar Hall in Mahim, Mumbai.

MS Kamath, secretary of CGSI said, “Leading professionals and personalities from several industries will be invited to address the grievances of customers.”

Narkar Nasir Husain, a complainant, had sent his LIC policy for encashment in December 2013 and had approached the consumer complaints redressal wing of CGSI. The LIC policy taken in 2005 had matured in 2013 but Narkar is yet to hear from the insurance company. He has been advised to send a reminder in three weeks and then approach this cell.

Another complainant Prakash Bankeshwar, who had registered a complaint in 2013, to the Bombay municipal corporation (BMC), to get the internal and external leakage fixed in the housing society he resides in has not yet received a response despite sending a reminder in April 2014. He has been advised to file an RTI in municipal corporation of greater Mumbai (MCGM) and asked to follow up with the concerned deputy municipal commissioner.

Thomas Baby, another such complainant, had bought and fixed a CNG kit in his Maruti Alto car through Sai Service Station Ltd in 2013. He has been facing a number of problems despite the company trying to get the repair work done. Finally, Thomas asked them to remove the kit and refund his money. Instead, Sai Service asked him to rectify the problem and fit the kit properly. When Thomas complained to the Maruti headquarters in 2014, Sai Service offered to make a full refund. CGSI has now advised him to take the refunded amount and decide on the compensation.

Consumers who have similar problems and wish to participate in the camp can register their complaint by calling up the toll free helpline number - 1800 222262, by sending an e-mail to mah.helpline@gmail.com, or by sending an SMS to 9773336400 with their name, area and the name of the company against whom they have a complaint or by writing a letter to the society at its official address.

Comments

 

Other News

“Privacy is the foundation of what makes life worth living”

Joseph A Cannataci is the UN’s first and current special rapporteur for the right to privacy appointed by the Human Rights Council (HRC) in July 2015. His appointment came with growing global concerns about threats to privacy in the digital age where governments and big corporations collect

Suicide is all set to be decriminalised

Those who attempt suicide will no longer face criminal charges under the Indian Penal Code (IPC), once the Lok Sabha passes the “The Mental Healthcare Bill”. The government has introduced “The Mental Healthcare Bill”,

Challenges with regulation of medical education: Niti Aayog

  There are challenges with the regulation of medical education for Indian Systems of Medicine and Homoeopathy, said a Niti Aayog report.   A Preliminary Report of the Committee on the Reform of the Indian Medicine Central Council Act 1970 and Homoeopathy Cen

In conversation with author Chitra Banerjee Divakaruni

Chitra Banerjee Divakaruni was born in Kolkata and has spent most of her life in Northern California. The two cultures are reflected in her writings. Two of her books, The Mistress of Spices and Sister of My Heart, have been made into a movie and TV serial, respectively. Palac

Five points about UK parliament resolution on Gilgit-Baltistan

  Here are five highlights of the resolution that was passed by the British parliament over Gilgit-Baltistan in Pakistan.   Read: Resolution in British parliament 

Would AAP do well in the Delhi civic elections?

Would AAP do well in the Delhi civic elections?

Video

गोमती रिवर फ्रंट पहुंचे योगी

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter