Pune airport gets highest service quality rating

The international survey considers 33 parameters to assess the satisfaction level of passenger for both domestic and international terminals

GN Bureau | February 14, 2017


#Pune   #airport   #AAI   #airports authority of India   #airports council international  
The Pune airport has achieved the highest airports council international-airport service quality ACI-ASQ rating of 4.78 and is ranked 29th in the world, followed by Lucknow’s Chaudhary Charan Singh international airport which bagged rating of 4.76.
 
Notably, ASQ ratings are benchmarks for airport services globally. The ACI, a global body of international airports conducts ASQ surveys globally which are conducted based upon key services parameters and identified services.
 
Airports Authority of India — a Miniratna PSU has revealed the ACI-ASQ report for quarter-IV (October-December) 2016 for 11 airports. Average ASQ rating for 11 Indian airports during the quarter-IV is 4.56 which is higher than the world average of 4.16.
 
The average of 11 AAI airports rose to 4.56 in this quarter as compared to 4.46 in previous quarter. The international rating of Ahmedabad, Calicut, Pune, Srinagar and Trivandrum airports has also increased in the same period.
 
The airport service quality rating of Chennai, Jaipur, Lucknow and Goa airports has registered a decline while ASQ ratings of Guwahati and Kolkata airports remained unchanged.
 
The survey considers 33 parameters to assess the satisfaction level of passenger for both domestic and international terminals.
 

Comments

 

Other News

Hydro engineering college to come up in Himachal

 Prime Minister Narendra Modi has laid the foundation stone of hydro engineering college at Bilaspur in Himachal Pradesh. The college, being set up by National Thermal Power Corporation (NTPC) and NHPC, will provide B Tech courses in mechanical, electrical, civil and computer science discipl

BHEL commissions 3MW solar plant in Dadra & Nagar Haveli

 Bharat Heavy Electricals Limited has commissioned a three Mega Watt solar photo voltaic power plant in Dadra and Nagar Haveli.  BHEL executed this project on a turnkey basis for Dadra and Nagar Haveli power distribution corporation limited at Velugam.   It

Back to the drawing board: Kejriwal

Time to go back to the drawing board, said Delhi chief minister and Aam Aadmi Party leader Arvind Kejriwal on Saturday, days after his party failed to make its mark in the Delhi civic elections.   In a message, Kejriwal said that in the last 2 days, I spoke to many vo

Grasp the nettle by taxing rich farmers

  The tax net needs to be expanded and the rich farmers must pay up their taxes. This week saw quite a bit of going back and forth over this prickly issue after Niti Aayog member Bibek Debroy batted for taxing agricultural income.   Niti Aayog vice chairman A

Attention to NTDs, dream of an equal, accessible internet and the struggles of CIC

  A giant yellow inflatable schistosomiasis worm, with ‘Making Schistory’ printed on it, floated on Lake Geneva, marking the five years since the London Declaration on neglected tropical diseases (NTDs). Though in 2015 about 1.59 billion people received treatment for at least

BBNL, BSNL to provide broadband connectivity to 1.3 lakh rural post offices

In order to provide broadband connectivity of BharatNet to post offices in rural areas, Bharat Broadband Network Limited (BBNL), department of posts and Bharat Sanchar Nigam Limited (BSNL) have signed a tripartite agreement.   The agreement is the first tri-partite MoU which



Video

शहीदों के लिए आगे आये आईएएस अफसर

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter