File complaints with Maha police online

 The Maharashtra government unveiled its e-police complaint system at the 13th national conference at Jaipur on Friday. With the launch of this e-gov initative the residents of Maharashtra will be able to register a police complaint online and also get a receipt on their mobile phone. “The person will not have to go to a police station anymore,” said Ajay Bhusan

Inter-ministerial group for financial inclusion

An inter-ministerial group (IMG)  will be drafting the road-map to complete financial inclusion for India. “The IMG will be within the department of information technology,” S R Rao, additional secretary of the department said, adding, “The home ministry,  banking and financial sector organizations, telecom department, posts, the Reserve Bank of India

CSC services for free?

 The government might just be rethinking its tack on the revenue model for common service centre (CSC) project. The public grievances minister Prithviraj Chavan on Thursday suggested that government services being provided through common service centres (CSCs) be made available free of charge for all citizens. The department of administrative reforms (DARPG), which comes un

"Unsuccessful e-gov projects need to go"

The minister of state for personnel and public grievances Prithviraj Chavan has called for a mechanism to get citizens` feedback on e-governance projects. "We need to develop some kind of mechanism to check that these projects actually deliver what they promise. The best and most honest feedback wil always come from the users," Chavan said on Thursday at the national e-go

“Padharo mhare desh” - Rajasthan IT minister invites investors

Rajasthan`s information technology minister Jatinder Singh invited the IT communityty to invest in the state in his inaugural address at the 13th National e-Governance Conference in Jaipur. "Rajasthan`s no longer a land of sandunes but a valley of IT. All departments will be spending 3% of  their budget on IT and will identify atleast two services which will be delivered throu

e-Office towards digitization of government processes

Prithviraj Chavan, minister of state for personnel, public grievance and pensions said that the government is implementing a national mission mode project on e-Office which will computerize the complete internal processes of government. In his inaugural address, the minister highlighted the importance of the conference saying that it is a forum where the government, solution providers a

"Ka se Kamputer, not kabootar": Pilot

IT services need to be taken to villages, said  minister of state for IT Sachin Pilot at the 13th national conference on e-governance being held at at Jaipur on Thursday. Pilot said in his address at the conference that the real penetration of IT will occur only when students in schools start learning ‘Ka  se Kamputer and not Ka se Kabootar.

E-governance in panchayats

Ministry of Panchayati Raj has formulated a new centrally sponsored scheme for e- governance in panchayati raj institutions . Under this scheme, village and block Panchayats will be provided computers and related hardware and software. It has been proposed that states/ UTs would implement the e-PRI projects on a service procurement model. The states/UTs will select the Service Centre Agencies (

Mobile vans to collect e-waste in Delhi soon

If you live in Delhi, you may no longer have to depend on a scrap dealer to dispose of your old computer. Earth Sense Recycle Private Limited, a recycling company, plans to deploy mobile vans to collect e-waste across the city. “We already have mobile vans in Hyderabad, and within the next two months we will launch this service in Delhi,” said John Robert,  CEO,

File grievances in local language now

The public grievances department (DARPG) will soon let citizens file their complaints online - in their local language. The department, which already has a website in english offering online complaint filing, is running `pilots` for the same service in Haryana and Rajasthan with a Hindi interface. "Different state and central government departments have linked

IT ministry sets standards for inter-operability

The ministry of communication and information technology has notified data standards to boost inter-operability amongst  all ICT-enabled ministries and departments across the country. "Three standards have been notified - font standards, meta-data and data standards for person identification and land region codification. This will enable departmenst across the country t

Passport application status through phone, SMS

Have you applied for a passport and want to know the status of your application? All you have to do is make a phone call or send an SMS. The Regional Passport Office in Delhi has launched an interactive voice response system (IVRS) based tele-enquiry to provide application status information. Applicants can also get information on procedure for applying for passpor

"PPP is not public versus private!"

Even as the PPP is in the stage of conceptualisation, the government seems to think that there is no private partner involved. The plans that are developed, thus, seem wonderful on paper but are not sustainable in the long run as business models. The revenue-support model doesn`t work in different local contexts. In some cases, Srei-SAHAJ had to literally support the government financia

What ails PPP in eGovernance?

Four years ago, in 2006, the central government launched the National eGovernance Plan (NeGP) to use IT in the delivery of government services. Until then there were pockets of eGovernance initiatives in the country. Aimed at taking government services to the doorstep of every citizen, the $6 billion NeGP was to be executed in partnership with the private players who had the know

National conference on eGov to review action plan

The government is organising a national conference on eGovernance at Jaipur to review the action plan for strengthening the implementation of citizen-oriented services in the country. The two-day conference, starting February 18, is being organised by the ministry of personnel, public grievances and personnel and will be attended by IT managers of central and state governments, software

NIIT bags Rs 228 cr e-gov project

NIIT technology, a leading IT solution company has bagged a Rs 228 crore project from the Border security force (BSF) called intranet Prahari project The project involves setting up of the complete infrastructure, network and applications to facilitate operations management, integrated financial activities and human resources management for the force. The shares of

Bihar to help Rajasthan in setting up SMS-based monitoring system

Bihar is fast turning into an e-governance consultant. After sharing its expertise in its pioneering e-governance project Jankari with many other states, it is now helping Rajasthan set up a SMS-based monitoring system. Officials associated with this project will soon visit Rajasthan to teach how the system works. Bihar became the first state to launch the SMS-based monitoring sy

Messaging empowerment

Sending over a thousand messages in a minute would probably earn one the much reviled label of a spammer. Ravi Ghate has been doing so for more than four years now but that`s the last thing one would call him. Ravi Ghate is the founder-director of SMSOne, a sms-based community news service and NASSCOM Social Innovation award-winner. Having established his presence in rural Mahara

Railways takes a giant step to get closer to you

Indian Railways is taking consumer comfort to the next level. After having tasted stupendous success on the online reservation front, it is all set to make all its services accessible through a single web portal. Soon you will be able to book a retiring room, cloak room, pay for freight charges, book parcel and  lodge a complaint online. Currently, passengers

MCD brings citizen services to your door step

Thanks to Municipal Corporation of Delhi`s new initiative, you will soon be able to pay your telephone and electricity bills, apply for passport and book movie tickets at a neighbourhood kiosk. A number of government-to- citizen services (G2C) will be made available online by the end of this month. Named ‘Aapke Dwar’, the civic body has started setting up kiosks in a

Visionary Talk: Amitabh Gupta, Pune Police Commissioner with Kailashnath Adhikari, MD, Governance Now


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