Paris airport tests 'virtual' boarding agents

Images materialise seemingly out of thin air when a boarding agent, a real live human, presses a button to signal the start of boarding

PTI | August 19, 2011



An airport in France is experimenting with "virtual" boarding agents in a bid to jazz up its terminals with 21st century avatars who always smile, don't need breaks and never go on strike.

The pilot project at Paris' Orly airport began last month, and has so far been met with a mix of amusement and surprise by travellers, who frequently try to touch and speak with the strikingly life-like video images that greet them and direct them to their boarding gate.

The images materialise seemingly out of thin air when a boarding agent, a real live human, presses a button to signal the start of boarding.

They are actually being rear-projected onto a human shaped silhouette made of plexiglass. Three actual airport boarding agents were filmed in a studio to create the illusion, which the airport hopes will be more eye-catching and easier for passengers to understand than traditional electronic display terminals.

"Bonjour! I invite you to go to your boarding gate. Paris Airports wishes you a bon voyage," the image appears to say, while the name of the destination flashes in front of him.

Airport authority AdP came up with the idea for what it calls "2-D holograms" earlier this year, when it was brainstorming ways to modernise Hall 40, one of the dozens of boarding gates at Paris' second airport, south of the capital.

"Children like it, it's fun. They're attracted to it and try to play with it," said Didier Leroy, the airport's director of operations. "There's finally very few who find it useless or just a gizmo."

The technology behind the images was developed by a Paris audiovisual marketing agency, L'Oeil du Chat. Similar virtual agents are in place in airports in London and Manchester since earlier this year.
 

Comments

 

Other News

Distinguishing Fish 1 and Fish 2: The pragmatism behind India’s WTO ratification

 India became the 123rd WTO member to ratify the multilateral Agreement on Fisheries subsidies (AoFS) when it deposited the Instrument of Acceptance for Phase 1 on July 20, 2026. The ratification is restricted to disciplining Illegal, Unreported and Unregulated fishing (IUU), protection for overfished

The 7% growth problem: Why the next 7% will be harder

India has become accustomed to hearing the 7% growth number. It is now less a milestone than an expectation. Yet the paradox is becoming clearer: maintaining 7% growth may be considerably harder than achieving it once. India’s real GDP grew 7.7% in FY2025–26, following growth of 6.5% in FY202

The Constitution cannot be altered: Justice Abhay Oka

Justice Abhay Oka, who retired from the Supreme Court in May 2025, has said that the Constitution of India cannot be altered. Explaining the landmark Kesavananda Bharati judgment (1973) on the basic structure of the Constitution, he said, “This is one judgment that has saved democracy in India.&rdq

How the flora and fauna evolved in the Indian subcontinent

Mammals of India  By A.J.T. Johnsingh and P.O. Nameer HarperCollins India in association with Bombay Natural History Society  

India`s renewable race is moving beyond megawatts

When Shell bought Sprng Energy in 2022, India`s renewable energy market appeared to offer precisely what global energy majors were seeking: scale, growth and a place in one of the world`s largest energy transitions. Four years later, Shell is selling the same business to Aditya Birla Group for an enterpris

Nepal Floods: India keeps close watch on the situation

India`s central government has been keeping a close watch on the situation arising out of the flash flood in Nepal on Wednesday. Union home minister Amit Shah spoke with the chief ministers of Bihar and Uttar Pradesh, the two states that share the border with Nepal, regarding the disaster

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter