Derailed at New Delhi rly station

No trace of Mamata's train of goodies


Shivani Chaturvedi | February 20, 2010

Shakeel Ahmed from Bahraich
Shakeel Ahmed from Bahraich

Shakeel Ahmed has a simple query but he has been waiting for two hours at the enquiry counter of New Delhi railway station. He just needs to find out the status of his train to Bahraich district in Uttar Pradesh. But there is nobody across the window to hear him out.

Ahmed is not alone. Waiting along with him is an increasing and increasingly restive crowd of nearly 200 harried travellers who need information urgently.

Two of the three enquiry windows at the ground floor on Ajmeri Gate side of the station are closed. And the one open counter is clearly insufficient to cater to the large number of passengers.

The situation is even worse at the first floor. There is nobody here to attend to the passengers. “I have been waiting here for the past 45 minutes but nobody has turned up to attend to my query,” said Azad Hussain from Gorakhpur.

“Poochtach par koi nahi hai. Hum yahan do ghante se baithe hain. Hume Dholpur jana hai. Par train ke bare mei batane ke liye upar poochtach par koi baitha hi nahi hai aur neeche wale par wah theek se kuch bata nahi rahe hain (I have to go to Dholpur and I have been sitting here for the past two hours. There is nobody at the enquiry counter on the first floor while the enquiry clerk sitting at the counter on the ground floor is not able to provide the required information,” said Ramnath who was sitting with his wife and two kids in the concourse (the area outside the enquiry and the ticket counter on the first floor).

The mismanagement at the enquiry counters should be stopped, said Ujjwal, another passenger who had to run from pillar to post just to find out the status of his train to Jharkhand.



Other News

TRP-driven model bred irresponsibility: Sudhir Chaudhary

News profession is organic in nature, requires responsibility and discipline, and there is no room for mistake. To maintain high standards of accuracy you need discipline and hygiene in the newsroom. Sudhir Chaudhary, editor in chief of Zee News, Zee Business and Wion, has said that a TRP-driven business m

This Mumbai NGO empowers children with skills

When Dharmendra Pandey, a fruit-seller had to leave Mumbai after the imposition of the lockdown during the Covid-19 pandemic, and return to his village in Uttar Pradesh, he was staring at economic uncertainties ahead. Little did he know that his 16-year-old son, Mahavir, had acquired skills that would come

Masks: Awareness: near-total, compliance: half-way

Wearing a face mask is the first line of defence against the novel coronavirus, along with maintaining social distance and frequently washing hands with soap. More than six months after the outbreak of Covid-19, nearly 90 percent of people in India have become aware of the necessity of wearing a face mask,

Covid-19: Daily recoveries cross 1 lakh mark, new cases far fewer

Is India finally gaining an upper hand over the Covid-19 pandemic? After weeks of new cases hitting 90,000-plus every day, the tide seems to be turning, as the number came down to 75,083 on Tuesday, and the recoveries were not only higher than that but crossed the 1 lakh mark too. The countr

A travelogue of an inner pilgrimage

Sit Your Self Down A Novice’s Journey into the Heart of Vipassana By Gayatri Jayaraman Hachette India, 212 pages, Rs 399   As stress and strife increase in daily life, more and more people are turning to meditation as an all

Vote in the time of Covid: EC hosts global webinar

On completion of one year of the chairmanship of the Association of World Election Bodies (A-WEB), the Election Commission (EC) of India on Monday hosted an international webinar on the theme of “Issues, Challenges and Protocols for Conducting  Elections during COVID-19 : Sharing Country


Current Issue


Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter