Trai debate on WhatsApp, Skype and instant messaging charges

Social network sites and instant messaging services are robbing telecom companies of revenue

GN Bureau | March 30, 2015


#Tango   #WeChat   #Line   #Hike   #Google Talk   #Kik   #Instagram   #Snapchat   #Viber Chat On   #Skype   #WhatsApp   #Facebook Messenger   #eCommerce   #Trai   #internet  

There is disconnect in the industry and the regulator seems to have realized it.  With users bypassing regular revenue earning services like voice call and SMS, the telecom companies have reason to be disconnected with their subscribers who are increasingly using WhatsApp, Skype, Viber and many other services to connect.

Now, the Telecom Regulatory Authority of India (Trai) has initiated the process to prepare framework for over-the-top (OTT) services like WhatsApp, Skype and other similar services.

OTT refers to applications and services such as social networks, search engines and amateur video aggregation sites. Some such OTT sites apart from WhatsApp, Skype, Viber are: Chat On, Snapchat, Instagram, Kik, Google Talk, Hike, Line, WeChat, Tango, Facebook Messenger and eCommerce sites.

Mobile subscribers can directly access these applications, using a variety of Internet-connected devices at no cost, resulting in telecom service providers losing out on SMS usage.

The OTT providers make use of the service providers’ infrastructure to reach customers, which not only helps them make money but also allows them to compete with traditional services offered by telecom service providers, the Trai consultation paper released last week said.  The regulator has invited comments from the stakeholders by April 24 and counter comments by May 8.

Telecom operators have said that OTT players are eating up their main revenue without investing in networks.

"Worldwide, there is an ongoing debate among governments, industry and consumers regarding regulations of OTT services and net-neutrality,” the regulator said. In this background, Trai has released the consultation paper on regulatory framework for OTT services.

"It is becoming increasingly difficult for consumers to know if there is an economic difference in connecting various networks via a landline phone, cell phone, or a computer."

"In fact, young users find it difficult to distinguish among these three networks; from their perspective, all that matters is connectivity," Trai said.

"They are also not involved in planning, selling, or enabling OTT apps. On the other hand, OTT providers make use of the TSPs' infrastructure to reach their customers and offer products/services that not only make money for them but also compete with the traditional services offered by TSPs," it added.

TRAI said telecom service providers offering fixed and mobile telephony are currently being overwhelmed by online content or OTT applications and services.

Comments

 

Other News

Stories to read over the weekend

At one time these pale rooms of the Delhi commission for women looked like sleepy corners of officialdom; they are now best described as a bustling sarkari office. The woman who transformed this moribund organisation hardly looks like a powerful leader. Dressed in casual blue jeans and loose deni

Tata Trusts, PFA to build state-of-the-art veterinary hospital

Tata Trusts and People For Animals (PFA) announced their collaboration to build a state-of-the-art, multi-specialty veterinary hospital and emergency clinic at Navi Mumbai to serve the needs of all domestic and farm animals at affordable rates.   The hospital will be built in Kala

The shot just got smarter

A long queue of women, infants in their arms, extends outside the immunisation room at the community health centre (CHC) in Bhangel village, Noida, a pink double-storey building beside a bustling market. Unmindful of the chit-chatting and baby babble, Mariamma Samuel, an auxiliary nurse-cum-midwi

Do you think fugitive industrialist Vijay Mallya will be extradited from Britain to India?

Do you think fugitive industrialist Vijay Mallya will be extradited from Britain to India?

Reform first, privatise later: Bibek Debroy to railways

Before privatisation and corporatisation, the Indian Railways need to undertake major reforms including commercial accounting, decentralisation and human resource among others, said Bibek Debroy, economist and member, NITI Aayog at Railways Reforms and Governance Conclave organised by Governance Now on Fri

NTPC plans for 32 GW installed capacity via renewable sources

NTPC Ltd has raised Rs 2,000 crore through green masala bonds in overseas market under its $4 billion medium term note programme, union minister Piyush Goyal informed the Lok Sabha. The proceeds of these bonds will be used for financing renewable energy projects in accordance with applicable

Video

हमेशा रहें चुनाव के लिए तैयार - मोदी ने कहा सांसदों से

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter