Governance, civic services key to smart cities

The smart tag will be credible and genuine when Indian cities bring their civic services on a par with world-class cities


Pratap Vikram Singh | September 18, 2014

Thirty-one percent of India already lives in towns and cities. It is expected that 40 percent would be city dwellers in another 15 years. The country, according to the UN, already houses three of the world’s top 10 megacities. Yet the Indian urban infrastructure is nothing to write home about. Almost all civic services, from water supply, transport, garbage and sewage treatment to security and social services, need a massive overhauling.

When the Narendra Modi government is drawing up a plan for urban regeneration through the creation  of 100 ‘smart cities’, experts are unclear about prospects of such cities if basic civic functions remain as they are.

A draft concept note released by the ministry of urban development (MoUD) on September 11, however, gives an optimistic projection of the government’s intent. The note expands the concept to include not only technology-enabled cities but also envisions smart cities resting on three pillars of institutional (including governance), physical and social infrastructure.

That is a welcome nuance. In that context, here is a backgrounder on the state of the physical and social infrastructure in Indian cities and lessons from Asian and European cities.  

Water supply
Access to water in some of the top Indian cities is uneven at best. In metros while some residents may get over 1,000 litres a day, some do not get water at all. It is not because water is in short supply, say experts, but because of mismanagement. City authorities often depend excessively on reservoirs, instead of harnessing local resources. Any fluctuation in the monsoon season leads to a crisis situation. Waste water in most Indian cities is not treated and hence not reused.

These cities – for example, Singapore, Seoul and London – have a unified authority for roads, bus transport, railways and metro, para-transport facility and taxis. It all comes under one authority.

OP Agarwal, director general, institute of urban transport (IUT)

Consider the example of the un-smart way in which water is managed by the Delhi Jal Board (DJB). In contrast to the capital’s demand for over 1,000 million gallon water per day, the DJB supplies 820 mgpd. Eighty percent of the supply becomes sewage. This translates into 650 million gallon of sewage every day. In addition, 300-400 mgpd water is sourced from underground aquifers. This adds another 320 mgpd to the sewage. However, Delhi recycles hardly a quarter of the 1,000 million gallons of sewage. It is important to note here that the aggregate design capacity of the 18 sewage treatment plants is just 500 mgpd. Their actual functioning capacity, says Himanshu Thakkar, a water conservation activist, is half of the designed capacity. The quality of treated water, he adds, is also unsatisfactory. The sewage, mostly untreated, eventually flows into the Yamuna.

Singapore, with a population of 5.56 million, offers key lessons in resolving the water supply problem. The country has been largely dependent on Malaysia for water supply – 40 percent of its water needs are met through import. The city-state established its first water treatment plant in 2003. The treated water makes up for 30 percent of the island’s water needs at present.

“By 2060, we plan to triple the current NEWater (the brand name of the treated water) capacity so that NEWater can meet up to 55 percent of our future water demand,” says the public utility board, the agency responsible for water supply in Singapore, on its website. The quality of treated water, moreover, surpasses the country’s drinking water standards. Rainfall water and desalination meet another 20 percent and 10 percent of water demand, respectively.

Waste management
Household garbage and its treatment have become an overwhelming issue for city corporations. According to The Energy and Resources Institute (TERI), by 2047 waste generation in India’s cities will increase five-fold to touch 260 million tonnes per year. The situation is equally murky with millions of gallons of sewage. According to the Centre for Science and Environment (CSE), less than 30 percent of the country’s officially recorded sewage is treated in proper facilities. Delhi and Mumbai account for 40 percent of the country’s sewage-treatment capacity. Surat is a rare example that treats its solid waste and also produces electricity out of it. The other city corporations, however, lack such ingenuity.

Consider Zurich, in Switzerland, or Munich. One can find [waste-to-energy] plants in the middle of the city with children playing outside the plant. The city waste is transported to the plant in completely covered vehicles.

Ravi Agarwal, director, Toxics Link

The cities where vendors are paid for setting up a waste-to-power generation plant, the funding – usually in the form of capital subsidy given upfront for procuring machines – has not been linked to plants’ performance. Often the vendor avails the subsidy and the plant is shut after the contract term gets over. One such plant, says Ravi Agarwal, director, Toxics Link, a Delhi-based NGO working in the area of solid waste management, was set up in Lucknow in 2003-04. It was shut down in 2008-09 due to similar reasons. The fate of two plants set up in Haryana was no different. In Bandhwari, a waste-to-energy plant was set up to treat the garbage coming from Gurgaon and Faridabad. It closed in two years. Another plant in Karnal was also closed down.

In Delhi, local residents are reluctant to have such a plant in their neighbourhood. In the absence of mandatory emission standards and poor compliance, the plant ends up becoming an environmental time-bomb. There is also an acute shortage of laboratories to check emission control and there is a huge capacity and skills deficit in regulatory bodies.

German cities offer a contrasting picture. Like many other European and East Asian countries, the city governments in Germany follow a zero-tolerance policy towards non-compliance in pollution, emission and hygiene matters. Consider Zurich, in Switzerland, or Munich. One can find, says Ravi Agarwal, such plants in the middle of the city with children playing outside the plant. Waste is transported in completely covered vehicles.

Songdo, a newly built hi-tech city near Seoul, is another example. “Here the waste disposal system has proved to be highly effective and efficient. The entire household waste directly reaches the waste processing centres from individual kitchens through a vast underground network of tunnels, where waste is automatically sorted, deodorised and treated in order to promote healthier living,” says a report by the national institute of urban affairs (NIUA), an organisation under the MoUD. Plans are also underway that would lead to the production of renewable energy from this waste. Likewise, Barcelona also has an interesting waste management system that detects all the dustbins across the streets when they are full and ready to be collected or if they exceed a particular temperature.

Unlike Indian cities, urban centres in Europe and East Asia have created dense and high-quality road and rail networks. It is also known as transit oriented development, or ToD. These cities – for example, Singapore, Seoul and London – have a unified authority for roads, bus transport, railways and metro, para-transport facility and taxis. It all comes under one authority, says OP Agarwal, director general, institute of urban transport (IUT).
In the South Korean capital, it is managed by the Seoul metropolitan government. In Singapore, land transport authority manages everything related to roads and transport. The city state has also resorted to ‘demand management’ – a strategy to prevent people from purchasing cars and encourage use of public transport. Buying a car in Singapore is not that easy. Those willing to own cars must have a certificate of entitlement (CoE), which is auctioned. Agarwal says the CoE often costs twice the price of the car.


Highlights of the government’s blueprint

What the urban development ministry’s draft concept note envisages

Identifying smart cities
Some new cities need to be developed in the hills and coastal areas

One satellite city of each of city with a population of 4 million people or more (9 cities)

All the cities in the population range of 1-4 million people (44 cities)

All state/UT capitals, even if they have a population of less than one million (17 cities)

Cities of tourist and religious importance (10 cities)

Cities in the 0.5 to 1.0 million population range (20 cities)

Conditions for selected cities
An existing master plan valid for at least next 10 years or one that is likely to be approved shortly and have such validity

Have digitised spatial maps

All clearances for projects in a collegiate manner using online processes, in a time-bound manner

Electronic/online delivery of all public services

Free right of way for laying utilities network

A platform for effective communication with citizens

Financing smart cities
According to the government’s assessment, the scheme will require a per capita investment cost (PCIC) of Rs 43,386 for a 20-year period

This covers water supply, sewerage, sanitation and transportation related infrastructure

Rs 7 lakh crore (over 20 years) is the total estimate of investment requirements for the services covered by the expert committee (with an annual escalation of 10% from 2009-20 to 2014-15)

This translates into an annual requirement of '35,000 crore

Most of the infrastructure will be taken up either as complete private investment or through PPPs

The contributions from the central government and states and urban local bodies (ULBs) will be largely by way of viability gap support (VGF)

MoUD will be supplemented by other ministries including, housing and urban poverty alleviation, health, HRD, power, ICT, culture, sports, etc.

Investments of '5,000 crore may be required as an initial investment to be provided as unlinked/untied funds for the selected cities to prepare the city development plan and project reports to ensure successful implementation of the scheme

Project implementation
This would also include setting up of a project monitoring unit (PMU) at the state and ULB levels. Fragmented approach will not work as has been the experience in JnNURM. Proper planning and a holistic approach will be necessary

The central government will explore the possibilities of establishing a fund, which would blend grant funds from CSS, borrowings from multilateral and bilateral agencies and bonds subscribed by national and state-level land development agencies

Existing legal frameworks and policies that regulate the urban sector need to be reviewed by the state and ULBs to see what changes, if any, are required

Road safety
India reported close to five lakh road accidents and almost 1,50,000 road traffic deaths in 2012. This is about 11 percent of the total road accident deaths worldwide.

According to a recent British Medical Journal study, 37 percent of all road deaths are of pedestrians, with a further 28 percent for cyclists and motorcyclists, and that 55 percent of all fatalities occur within five minutes of the road incident. Ruchita Bansal, programme officer, right to clean air campaign at CSE, gives examples of how Sweden and Japan have tackled road safety.

Sweden, says Bansal, has a ‘vision zero’ road safety policy that prioritises safety over speed. Safer roads and crossings along with strict policing have halved the number of pedestrian deaths over the past five years. Japan has done a phenomenal job in reducing road accidents. It has taken steps like the narrowing of streets, priority to pedestrian and bicyclists, partial street closure, speed breakers and roundabouts. Between 1990 and 2011, accident deaths per one lakh people in Japan fell by 64 percent and the fatality risk per distance fell by 67 percent, she says.

In the European Union, fines are prescribed by the law. “In Germany, a computerised point system for traffic violations is in place. One can incur up to three points if the offence endangers traffic safety. Once there are eight demerit points, the licence is revoked. To get it back, the motorist must pass a physical and mental status examination,” says Bansal.

Social infrastructure
The public health and education systems in Indian cities are deplorable. Government schools in Delhi, for instance, don’t have clean drinking water and separate toilet facility for girls. Teachers’ attendance and quality of teaching continue to be poor. The cities in East Asian countries like China or South Korea (which were at par with India in terms of development indicators in the 1960s) or in the European Union (not every EU country though), the government role in health and education has laid the foundation for their economic transformation. These governments have ensured quality health and education services at affordable prices.

European countries (excluding the UK) have provided their citizens with a robust health insurance schemes, ensured minimum wages, enforced strict labour laws, made municipal corporations economically viable and provided specific policy tools like innovation funds to promote city entrepreneurs. In France workers are not allowed to work beyond 35 hours. While unemployment allowance is given in almost all EU countries, Scandinavian countries (Norway, Sweden and Denmark) have gone one step ahead—a citizen can voluntary chose to not work and apply for allowance.



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