Delhi: 20 more services under Right of Citizen Act

With latest additions, the total number of services under Citizen's charter become 116

PTI | December 12, 2012



Delhi government on Tuesday brought 20 more public services under the purview of a new law that makes officials liable to pay penalty to citizens for delay in delivering desired services within the prescribed time limit.

With addition of the services to be provided by a number of departments including Revenue, Labour and Transport, the total number of services brought under Delhi Right of Citizen to Time Bound Delivery of Services Act have gone up to 116.

Currently, 96 services offered by over 20 departments are in the ambit of the Act which went into force on September 15 last year.

A time limit of 45 days has been fixed for Revenue department for mutation of land record and a period of seven days for registration of marriage under Hindu Marriage Act have been prescribed.

As per provisions of the legislation, officials are liable to pay financial penalty of Rs 10 per day up to a maximum of Rs 200 to applicants if they fail to deliver services like issuance of ration card, driving license and electricity connection within the stipulated time-frame.

Chief Minister Sheila Dikshit said large number of citizens have been availing various services as per provision of the Act.

Under the provision of the Act, citizens can file an application online to get the services which are being provided under eSLA (electronic Service Level Agreement).

The government has included six services being provided by the Directorate of Employment, five by Department of Revenue and three services each by Department of Labour, Transport and Irrigation and Flood Control.

A timeframe of 60 days has has been fixed for extending "death benefits, funeral benefits and registration of construction workers," officials said.

A period of 15 days has been prescribed for issuance of duplicate/renewal of route permit and renewal of national permit.by Transport department.

Comments

 

Other News

Elections 2024: 1,351 candidates in fray for Phase 3

As many as 1,351 candidates from 12 states /UTs are contesting elections in Phase 3 of Lok Sabha Elections 2024. The number includes eight contesting candidates for the adjourned poll in 29-Betul (ST) PC of Madhya Pradesh. Additionally, one candidate from Surat PC in Gujarat has been elected unopp

2023-24 net direct tax collections exceed budget estimates by 7.40%

The provisional figures of direct tax collections for the financial year 2023-24 show that net collections are at Rs. 19.58 lakh crore, 17.70% more than Rs. 16.64 lakh crore in 2022-23. The Budget Estimates (BE) for Direct Tax revenue in the Union Budget for FY 2023-24 were fixed at Rs. 18.

‘World’s biggest festival of democracy’ begins

The much-awaited General Elections of 2024, billed as the world’s biggest festival of democracy, began on Friday with Phase 1 of polling in 102 Parliamentary Constituencies (the highest among all seven phases) in 21 States/ UTs and 92 Assembly Constituencies in the State Assembly Elections in Arunach

A sustainability warrior’s heartfelt stories of life’s fleeting moments

Fit In, Stand Out, Walk: Stories from a Pushed Away Hill By Shailini Sheth Amin Notion Press, Rs 399

What EU’s AI Act means for the world

The recent European Union (EU) policy on artificial intelligence (AI) will be a game-changer and likely to become the de-facto standard not only for the conduct of businesses but also for the way consumers think about AI tools. Governments across the globe have been grappling with the rapid rise of AI tool

Indian Railways celebrates 171 years of its pioneering journey

The Indian Railways is celebrating 171 glorious years of its existence. Going back in time, the first train in India (and Asia) ran between Mumbai and Thane on April 16, 1853. It was flagged off from Boribunder (where CSMT stands today). As the years passed, the Great Indian Peninsula Railway which ran the

Visionary Talk: Amitabh Gupta, Pune Police Commissioner with Kailashnath Adhikari, MD, Governance Now


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter