Difference between mail and an email MPs ask PMO

Written question was asked by Purnmasi Ram, a JD(U) MP and C R Patil, a BJP MP, sought to know from the PM the difference

PTI | December 1, 2011



The difference between a mail and an email may be well known but that has not prevented two Opposition members in Lok Sabha from asking the Prime Minister's Office (PMO) about it.

A written question in this regard was asked by Purnmasi Ram, a JD(U) MP from Gopalganj in Bihar and C R Patil, a BJP MP from Navsari in Gujarat, who sought to know from the Prime Minister the difference between the two modes of communication.

"Mail is a paper based dak/communication. Email is an electronic form of dak/communication," Minister of State for Prime Minister's Office (PMO) V Narayanasamy replied.

The two MPs also sought to know if there is a restriction on general public to send their grievances to senior officials and ministers through email and whether most of the emails received by government establishments remain "unanswered and deleted without replies."

The Minister replied in negative to both the questions.

The MPs also sought to know number of complaints received through email by the officers of DoPT and the number of them pending for action and reply to complainant.

"The Department of Administrative Reforms and Public Grievances does not centrally maintain data/information about the emails received by Ministries/Departments of Government of India," the Minister said in the reply.

He said as per Central Secretariat Manual of Office Procedure (CSMOP), email is like any ordinary dak/communication received in the Government and the officers are liable to take cognisance of the complaint received from general public through mail and e-mail.

"Action is taken against officials adopting dilatory tactics or wilfully causing delays in disposal of work assigned to them, as per Central Civil Services Conduct Rules," he said.

Comments

 

Other News

Making AI work where governance is closest to people

India’s next governance leap may not solely come from digitisation. It will come from making public systems more intelligent, more adaptive, and more responsive to the dynamics at the grassroots. That opportunity is especially significant at the panchayat level, where governance is not an abstract po

Borrowing troubles: How small loans are quietly trapping youth

A silent crisis is playing out in the pocket of young India, not in stock markets or government treasuries, but in smartphones of college students and first-jobbers who clicked on the Apply Now button without reading the small print.  A decade ago, to take a loan, you had to do some paperwor

A 19th-century pilgrim’s progress

The Travels of a Sadhu in the Himalayas By Jaladhar Sen (Translated by Somdatta Mandal) Speaking Tiger Books, 259 pages, ₹499.00  

India faces critical shortage of skin donors amid rising burn cases

India reports nearly 70 lakh burn injury cases every year, resulting in approximately 1.4 lakh deaths annually. Experts estimate that up to 50% of these lives could be saved with adequate access to skin donations.   A significant concern is that around 70% of burn victims fall wi

Not just politics, let`s discuss policies too

Why public policy matters Most days, India`s loudest debates stop at the ballot box. We can name every major leader and recall every campaign slogan. Still, far fewer of us can explain why a widow`s pension is delayed or how a government school`s budget is actually approved. That

When algorithms decide and children die

The images have not left me, of dead and wounded children being carried in the arms of the medics and relatives to the ambulances and hospitals. On February 28, at the start of Operation Epic Fury, cruise missiles struck the Shajareh Tayyebeh school – officially named a girls’ school, in Minab,


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter