Telecom department simplifies KYC processes for mobile users

Consumers can get their KYC done for a new connection or conversion at home or office.

GN Bureau | September 22, 2021


#TSPs   #connectivity   #OTP   #Aadhaar   #eKYC   #Mobile Connection   #KYC   #Digital India   #Telecom Reforms   #Digitlocker   #Prepaid   #Postpaid   #data  

In a step towards Telecom Reforms which aim to provide internet and tele connectivity for the marginalised section, the Department of Telecommunications, Ministry of Communications, Government of India, has issued a series of orders which begins with simplifying the KYC processes.

At present, a subscriber has to undergo the KYC process which entails a visit to the point of sale along with the original documents of identity and address as proof for obtaining a new mobile connection or conversion of mobile connection from prepaid to postpaid.

 

Online service delivery has become an acceptable norm in the recent past and most of the customer services are being offered through the internet with OTP authentication. Contactless services in the COVID era need to be promoted for subscriber convenience and also for ease of doing business. However, Customer consent has been made compulsory in case the Aadhaar is being used and demographic details are being obtained electronically from UIDAI.

 

DoT is now implementing contactless, customer-centric and secured KYC processes. Now Aadhaar based e-KYC process has been re-introduced for issuing of new mobile connections. Telecom Service Providers will be charged Rs 1 per customer authentication by the UIDAI. This is a complete paperless and digital process wherein the demographic details along with a picture of the customer is received online by the Telecom Service Providers (TSPs) from the UIDAI.

 

The Department is also providing a Self KYC process. In this process, the issuing of mobile connection to the customers is done through an App/Portal based online process wherein a customer can apply for mobile connection sitting at home/office and gets the SIM delivered at his doorstep using documents electronically verified by UIDAI or DigiLocker.

 

There is also OTP based conversion of mobile connection from prepaid to postpaid and vice-versa. The implementation of OTP based conversion process enables a subscriber to convert his mobile connection from Prepaid to Postpaid and vice-versa sitting at home/office via OTP based authentication.  

Comments

 

Other News

How Homo Sapiens urbanised in the blink of an evolutionary eye

Work: A History of How We Spend Our Time By James Suzman Bloomsbury, 464 pages Among the many assumptions the pandemic has fo

Mumbai on full alert against Omicron

After reports of Omicron, a new potentially contagious variant of coronavirus detected in South Africa, Belgium, Hong Kong, Britain and Israel, more European countries have reported cases, raising global concern and imposing travel restrictions.   The WHO has classified it as a ‘va

Five Ws of Gandhi assassination

The Murderer, the Monarch and the Fakir: A New Investigation of Mahatma Gandhi’s Assassination By Appu Esthose Suresh and Priyanka Kotamraju HarperCollins, 240 pages, Rs 399

13 states told increase Covid-19 testing

In view of several countries reporting surges in Covid-19 cases and many developed nations facing fourth and fifth waves despite high numbers of vaccinations, the Ministry of Health and Family Welfare has written to the states of Nagaland, Maharashtra, Sikkim, Kerala, Goa, Manipur, Meghalaya, Mizoram, J&am

PMC Bank proposed resolution: Areas of darkness at the end of tunnel

A few months after the Punjab and Maharashtra Co-Operative Bank Ltd (PMC Bank) was put under moratorium in September 2019, I met an announcer in a function on banking organised by an industry body, with which I have been associated. She was young, pretty beautiful and had a sweet voice and modulation. She

Atal Innovation Mission and Vigyan Prasar collaborate to engage with science and Atal Tinkering Labs

 Niti Aayog’s flagship initiative, Atal Innovation Mission (AIM), recently announced to collaborate with Vigyan Prasar, an autonomous organization of the Department of Science and Technology, Government o

Visionary Talks: Dr. Naresh Trehan, CMD Medanta Heart Institute with Kailashnath Adhikari



Archives

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter