This is for the second consecutive time that Jaipur airport has been rated the best airport globally in the traffic volume of 2-5 million passengers annually.

 

The ASQ awards are considered as the aviation industry’s most prestigious accolades, a PIB release stated. The awards recognise the airports which have achieved the highest passenger satisfaction ratings in the ASQ survey - the world’s benchmark measure of airport excellence. 

 

It is the only worldwide programme to survey passengers at the airports on their day of travel. Every year, over 600,000 passengers get surveyed in 41 languages in 84 countries in the programme. The survey measures passengers’ views on 34 key performance indicators such as airport access, check-in, security screening, restrooms, stores and restaurants. Each airport uses the exact same survey, creating an industry database that allows airports to compare themselves to other airports around the world.