TRAI had earlier directed mobile operators to pay Rs 1 compensation for each call drop to consumers
GN Bureau | May 11, 2016
Supreme Court on Wednesday ruled that telecom operators do not need to compensate its users on every call drop.
The apex court has ruled against Telecom Regulatory Authority of India (TRAI), which had directed mobile operators to pay Rs 1 compensation for each call drop to consumers. This order had come after the rate of call drops across the country had crossed the 2 percent – benchmark set up by the regulatory body.
The TRAI order was challenged by telecom industry in Delhi high court where they lost the argument. However, the operators moved the apex court.
The industry had argued that compensating the users will not address the problem of call drops. It felt that , compensating for every call drop was not fair as there are different reasons for the mobile call to get snapped in the middle of a conversation. One of the reasons, the industry said, was the arbitrary sealing of mobile towers by municipal authorities.
It also felt that call drop was due to technology transition that the department of telecommunication [DoT] had failed to handle properly.
TRAI, on the other hand, maintained that the call drop was because of poor investment by operators on infrastructure.
Details of the Supreme court judgement are yet to be made public
India Post Payments Bank, in collaboration with Airtel, on Friday announced the launch of WhatsApp Banking Services for IPPB customers, enabling them to access banking services on their mobile phone. The newly launched IPPB WhatsApp Banking channel will enable IPPB customers to seamlessly c
American author, speaker, and pastor John Calvin Maxwell once said, “A leader is one who knows the way, goes the way and shows the way. Leadership is a skill that some naturally possess, while some hone it over the course of their lives. When we think of leadership, our minds automatically drift to the s
India’s overall exports, including services and merchandise, have crossed US$750 billion, minister of commerce and industry Piyush Goyal has announced. This is an all-time high and this achievement comes in the 75th year of independence as we celebrate the Azadi Ka Amrit Mahotsav. Addr
India’s climate actions cut across various sectors and are being implemented through various programs and schemes of different union ministries, departments and state/ union territory governments. The government of India through concerned ministries and departments organises workshops, exhibiti
In a judgment with far-reaching implications, the Supreme Court has held that the civil consequences of an account being declared as fraud under the Reserve Bank of India (Frauds Classification and Reporting by Commercial Banks and Select FIs) Directions, 2016 or its Master Directions on Fraud amount to ci
The Dehradun-based Forest Survey of India (FSI), an organization under the Ministry of Environment, Forests and Climate Change, carries out the assessment of forest cover biennially since 1987 and the findings are published in the India State of Forest Report (ISFR). As per the latest ISFR 2021, there is a