"Big data will generate more taxes, reduce fraud"

ankitalahiri

Ankita Lahiri | June 4, 2014


Jens Romaus, senior vice-president, public services business solutions SAP
Arun Kumar

As a senior vice president at SAP, Jens Ramaus is responsible for product strategy and development, with a special emphasis on the requirements of federal, state and local governments. In a conversation with Ankita Lahiri, Romaus talked about how cloud and mobile technologies will impact the way citizen interact with both the governments and corporates. Excerpts:

How do you see the newer technologies, particularly cloud and mobile technologies, impacting the technology consumption?
Cloud is changing consumption because it is a delivery model. So it will have a huge impact on the structure of the organisations, not just in terms of cost but also on the employees. Mobile on the other hand has an impact on processes. For example, in banking, it is self-service. It took away the jobs from people in the front offices. We do it from our mobile. For the government, it has a huge impact on self-services.
Right now, if you want to avail a government service, you have to wait for a day or two. With the mobile, there will be a tremendous impact on the government processes. It makes the government more citizen-friendly. And te government is able to receive response 24x7.

How will these technologies benefit the public sector?
Cloud would reduce significant costs. Public sector customers need about 60-80 percent of their annual budget to keep up their operations. So they have just 20 percent for innovations.  If they use cloud, they will open up their budget for a lot of innovations. They will have much needed access to innovations.

Tell us something about big data and how it is impacting the public sector.
As per a McKinsey survey, by treating big data in the right way, you can reduce the cost in the European public sector by 15-20 percent, which translates to somewhere between 150 billion-300 billion Euros. You can reinvest this money in areas like education. All this can be done without increasing the taxes, but just by changing the public sector organisations.
By using big data, we can reduce fraud. If someone is applying for social benefits and has business at the same time, the authorities can match that through the database. In Australia, they matched the data of people who had accounts on eBay with those who apply for social benefits. Big Data will help in generating taxes, and reducing fraud and process costs.

What are your interventions in the public safety security vertical?
Cities are the dominant sector. Let us consider personal security. In the evenings, the light is low. To reduce the budget, cities shut the light off. By 11 o’clock, you cannot walk through the streets. So combine sensors with high speed database. Then if somebody is walking through the streets, the sensors could project that and the lights can be automatically turned on.

Besides, things like early warning system for tsunami is something we are considering. 

What are your recommendations for the Indian government?
I think my recommendation for the Indian government would be to think out of the road, to see what they could do better with the standard approaches in the social area by using intelligent processes. The government can immediately go into mobile driven environment.

(This article appeared in February V5_ I2_February 16-28, 2014 print issue)

 

 

Comments

 

Other News

India needs policy measures to conform to global standards: Carnegie

India faces significant challenges in the area of trade policy— the global economic slowdown, increasing protectionism, the stalled mega-trade deals that could in time be revived, and perhaps more important, its own domestic preoccupations. For India to achieve its policy objectives, the government a

The power of a meal

In 2000, we set out on an uncharted journey. Neither did we have any strategy nor any idea about how far we could go. I still remember the day when we took the first meal to a government school. The children loved it. I did not believe that we would go with food the next day as well, but we did, and now we

Should Pahlaj Nihalani be axed as the chairperson of Central Board of Film Certification?

Should Pahlaj Nihalani be axed as the chairperson of Central Board of Film Certification?

3% of medicines are of poor quality: Survey

 More than three percent of medicines in India are ‘Not of Standard Quality’ (NSQ) and 0.0245 percent spurious, reveals a survey report on drugs quality by the ministry of health.  The survey carried out by National Institute of Biologicals (NIB), Noida found that out of the

BEL unveils new weapon system for MBT Arjun tank

 Bharat electronics limited (BEL) has launched a new weapon control system — Remote Controlled Weapon Station (RCWS) / Air Defence Weapon Station (ADWS) for 12.7 mm gun of MBT Arjun Mk II battle tank during recently concluded Aero India 2017 in Bengaluru. The new weapon control system

Sasikala camp in talks with OPS faction

 The Sasikala camp is in talks with the O Panneerselvam (OPS) faction and they are trying to win them over, says an AIADMK insider. Negotiation have started between the main AIADMK, which is with Sasikala, and the splinter group that is supporting former chief minister OPS. The party insider

Video

Digital Transformation Summit

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter