Ankita Lahiri | June 4, 2014
As a senior vice president at SAP, Jens Ramaus is responsible for product strategy and development, with a special emphasis on the requirements of federal, state and local governments. In a conversation with Ankita Lahiri, Romaus talked about how cloud and mobile technologies will impact the way citizen interact with both the governments and corporates. Excerpts:
How do you see the newer technologies, particularly cloud and mobile technologies, impacting the technology consumption?
Cloud is changing consumption because it is a delivery model. So it will have a huge impact on the structure of the organisations, not just in terms of cost but also on the employees. Mobile on the other hand has an impact on processes. For example, in banking, it is self-service. It took away the jobs from people in the front offices. We do it from our mobile. For the government, it has a huge impact on self-services.
Right now, if you want to avail a government service, you have to wait for a day or two. With the mobile, there will be a tremendous impact on the government processes. It makes the government more citizen-friendly. And te government is able to receive response 24x7.
How will these technologies benefit the public sector?
Cloud would reduce significant costs. Public sector customers need about 60-80 percent of their annual budget to keep up their operations. So they have just 20 percent for innovations. If they use cloud, they will open up their budget for a lot of innovations. They will have much needed access to innovations.
Tell us something about big data and how it is impacting the public sector.
As per a McKinsey survey, by treating big data in the right way, you can reduce the cost in the European public sector by 15-20 percent, which translates to somewhere between 150 billion-300 billion Euros. You can reinvest this money in areas like education. All this can be done without increasing the taxes, but just by changing the public sector organisations.
By using big data, we can reduce fraud. If someone is applying for social benefits and has business at the same time, the authorities can match that through the database. In Australia, they matched the data of people who had accounts on eBay with those who apply for social benefits. Big Data will help in generating taxes, and reducing fraud and process costs.
What are your interventions in the public safety security vertical?
Cities are the dominant sector. Let us consider personal security. In the evenings, the light is low. To reduce the budget, cities shut the light off. By 11 o’clock, you cannot walk through the streets. So combine sensors with high speed database. Then if somebody is walking through the streets, the sensors could project that and the lights can be automatically turned on.
Besides, things like early warning system for tsunami is something we are considering.
What are your recommendations for the Indian government?
I think my recommendation for the Indian government would be to think out of the road, to see what they could do better with the standard approaches in the social area by using intelligent processes. The government can immediately go into mobile driven environment.
(This article appeared in February V5_ I2_February 16-28, 2014 print issue)
History could have repeated itself as a farce, but in the triple talaq case today, there has been no replay. A historic blunder has been undone, though it has taken three decades. The supreme court has once again taken a stance in favour of individual freedom and against fundamentalism &nda
The derailment of Puri-Haridwar Kalinga Utkal express at Khatauli has once again raised serious questions on the railways’ safety claims. At least 21 people were killed and many were injured. The derailments over a period of a few months are giving sleepless nights to the top railway.
The BJP as well as the Congress welcomed the supreme court judgment that bars instant triple talaq for a period of six months and also seeks a legislation on it. BJP chief Amit Shah said that he welcomes this on behalf of the party and added “it’s not about anyo
Five judges from five different faiths deliberated upon and decided that instant triple talaq is to be struck down for a period of six months and the government should bring a legislation over it. The supreme court bench was headed by chief justice of India J S Khehar, who
Rural Electrification Corporation Limited (REC) and Power Finance Corporation Limited (PFC) did not conduct appropriate due diligence during credit appraisal in power generation projects and in the process assumed higher risks on the loan accounts, noted the Comptroller and Auditor General (CAG) in a rep
Prime minister Narendra Modi described as “historic” the supreme court judgment that struck down triple talaq for a period of six months. “Judgment of the Hon`ble SC on Triple Talaq is historic. It grants equality to Muslim women and is a powerful measure