Over 1.5 lakh calls made on anti-ragging helpline -Governance Now

Over 1.5 lakh calls made on anti-ragging helpline

However, complaints filed account for only 0.2 percent of these calls

GN Bureau | March 3, 2010

The toll-free anti-ragging helpline received 1,59,414 calls in less than a year but only 350 complaints have been registered on the basis of these calls. The helpline was launched in June 2009 by the university grants commission (UGC) with call centre facilities in English, Hindi and 10 other regional languages to help ragging-victims. According to a report brought out by the Eucational Consultants India Limited (Ed.CIL) all 350 complaints were forwarded to the institutions concerned. However, only 18 cases have been closed on the basis of communication of 'action taken' by the institutions concerned. Currently, calls are open 24X7 on the toll-free helpline - 1800 180 5522. Another toll-free number 155222 is scheduled to be operational as soon as all telecom service providers make this number operational through Bharat Sanchar Nigam Limited (BSNL).

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