Telecom department simplifies KYC processes for mobile users -Governance Now

Telecom department simplifies KYC processes for mobile users

Consumers can get their KYC done for a new connection or conversion at home or office.

GN Bureau | September 22, 2021

#TSPs #connectivity #OTP #Aadhaar #eKYC #Mobile Connection #KYC #Digital India #Telecom Reforms #Digitlocker #Prepaid #Postpaid #data

In a step towards Telecom Reforms which aim to provide internet and tele connectivity for the marginalised section, the Department of Telecommunications, Ministry of Communications, Government of India, has issued a series of orders which begins with simplifying the KYC processes.

At present, a subscriber has to undergo the KYC process which entails a visit to the point of sale along with the original documents of identity and address as proof for obtaining a new mobile connection or conversion of mobile connection from prepaid to postpaid.

Online service delivery has become an acceptable norm in the recent past and most of the customer services are being offered through the internet with OTP authentication. Contactless services in the COVID era need to be promoted for subscriber convenience and also for ease of doing business. However, Customer consent has been made compulsory in case the Aadhaar is being used and demographic details are being obtained electronically from UIDAI.

DoT is now implementing contactless, customer-centric and secured KYC processes. Now Aadhaar based e-KYC process has been re-introduced for issuing of new mobile connections. Telecom Service Providers will be charged Rs 1 per customer authentication by the UIDAI. This is a complete paperless and digital process wherein the demographic details along with a picture of the customer is received online by the Telecom Service Providers (TSPs) from the UIDAI.

The Department is also providing a Self KYC process. In this process, the issuing of mobile connection to the customers is done through an App/Portal based online process wherein a customer can apply for mobile connection sitting at home/office and gets the SIM delivered at his doorstep using documents electronically verified by UIDAI or DigiLocker.

There is also OTP based conversion of mobile connection from prepaid to postpaid and vice-versa. The implementation of OTP based conversion process enables a subscriber to convert his mobile connection from Prepaid to Postpaid and vice-versa sitting at home/office via OTP based authentication.

Comments

Other News

Cabinet approves Mobile Phone Manufacturing Scheme

The union cabinet chaired by PM Narendra Modi has approved the Mobile Phone Manufacturing Scheme (MPMS) with a budgetary outlay of Rs 62,500 crore. It aims to further scale up the production, deepen domestic value addition, strengthen supply chain resilience, enhance global competitiveness. It

Building infrastructure is only half the job

Recent stories of stolen railway wires, disappearing communication towers and missing public infrastructure are often treated as bizarre law-and-order failures of India. Yet they raise a more fundamental question. Why does the State often discover the disappearance of a public asset only after it has alrea

New Delhi’s Indo-Pacific strategy enters a new phase

India appears to be investing fresh dynamism in its Indo-Pacific strategy. At the time when the US, under president Donald Trump, has adopted a conciliatory approach towards China and has changed the name of America’s Indo-Pacific Command to just Pacific Command, India has quietly moved towards con

CAG flags major fiscal lapses in Maharashtra

Maharashtra`s fiscal management has come under sharp scrutiny after the Comptroller and Auditor General (CAG) of India, in its State Finances Audit Report for 2024-25, flagged significant budgetary inefficiencies, accounting irregularities, understatement of key fiscal indicators and widespread governanc

The health sector research we are not doing

Some neglect is loud. This kind is quiet. It sits in research never commissioned, data never collected, questions never asked. In South Asia, that quiet has let the region’s worst health problems stay understudied, underfunded, and out of sight of those who could act.

Study flags accessibility and last-mile challenges on Mumbai Metro Aqua Line

Mumbai Metro Line 3 (Aqua Line), the city`s first fully underground metro corridor and one of its largest public transport investments, represents a major engineering achievement and has been widely welcomed by commuters. However, the overall commuter experience continues to be constrained by accessibili