BlackBerry services restored

Since Monday, scores of BlackBerry users were facing problems in accessing IMs and online services due to a core switch failure

PTI | October 13, 2011



After three days of disruptions, BlackBerry services offering e-mail, messenger and other online services were restored, Canada-based Research in Motion said.

"Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimise the impact on our customers... We are working to restore normal service levels in all markets as quickly as we can," Research In Motion (RIM), maker of BlackBerry, Chief Information Officer Robin Bienfait said.

Since Monday, scores of BlackBerry users in Europe, the Middle East, India and Africa (EMEIA), Canada, Latin America and US were facing problems in accessing the e-mail, messenger and other online services on their smartphones caused by a core switch failure.

RIM has about a million subscribers of BlackBerry services in India.

However, there was no clarity among the operators on the issue of offering any rebate on the tariff packages during the last three days as the service remained disrupted.

"I want to first apologise for the service interruptions and delays many of you have been experiencing this week... We are doing everything in our power to restore regular service everywhere and to restore your trust in us," Bienfait said in his message posted on the company's website.

 

Comments

 

Other News

Income Tax dept holds Ghatkopar Outreach on new IT Act

The Income Tax Department organised an outreach programme in Ghatkopar, Mumbai, to raise awareness about the key features of the Income Tax Act, 2025, effective April 1, 2026. The initiative is part of a nationwide effort to promote taxpayer awareness, simplify compliance, and strengthen a transparent, eff

Making AI work where governance is closest to people

India’s next governance leap may not solely come from digitisation. It will come from making public systems more intelligent, more adaptive, and more responsive to the dynamics at the grassroots. That opportunity is especially significant at the panchayat level, where governance is not an abstract po

Borrowing troubles: How small loans are quietly trapping youth

A silent crisis is playing out in the pocket of young India, not in stock markets or government treasuries, but in smartphones of college students and first-jobbers who clicked on the Apply Now button without reading the small print.  A decade ago, to take a loan, you had to do some paperwor

A 19th-century pilgrim’s progress

The Travels of a Sadhu in the Himalayas By Jaladhar Sen (Translated by Somdatta Mandal) Speaking Tiger Books, 259 pages, ₹499.00  

India faces critical shortage of skin donors amid rising burn cases

India reports nearly 70 lakh burn injury cases every year, resulting in approximately 1.4 lakh deaths annually. Experts estimate that up to 50% of these lives could be saved with adequate access to skin donations.   A significant concern is that around 70% of burn victims fall wi

Not just politics, let`s discuss policies too

Why public policy matters Most days, India`s loudest debates stop at the ballot box. We can name every major leader and recall every campaign slogan. Still, far fewer of us can explain why a widow`s pension is delayed or how a government school`s budget is actually approved. That


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter