CSIA introduces e-ticket printing kiosks -Governance Now

CSIA introduces e-ticket printing kiosks

Kiosks would enable passengers to avoid queues at ticket counters

PTI | June 15, 2011

Chhatrapati Shivaji International Airport (CSIA) has become the first airport in the country to introduce e-ticket printing kiosks for passengers.

Mumbai International Airport Pvt Ltd (MIAL), which operates the airport, said these kiosks have been installed outside all domestic departure gates which would enable passengers to avoid queues at ticket counters.

A press release said the facility would help passengers who have made last-minute bookings and have their booking details either on their mobile phones or in emails.

Once passengers are at the kiosk, all they need to do is to choose the airline they are travelling by, enter the details as required by the airline and print an e-ticket, before entering the terminal gates to the check-in areas.

This feature will also be subsequently introduced at the international-to-domestic transfer areas at the international terminal at Sahar for passengers arriving from international destinations and further travelling to domestic sectors, the release said.

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