e-Governance project to strengthen consumer fora: Thomas

CONFONET, being executed by the ministry of food and consumer affairs, will facilitate speedy redressal of consumer grievances

PTI | August 18, 2011



The government is implementing an e-governance project,'CONFONET', for speedy redressal of consumer grievances, Food and Consumer Affairs minister K V Thomas said on Wednesday.

As of now 35 State Commissions and 593 district fora out of 629 have been covered under the project, Thomas said while inaugurating a newly constructed building in the Capital.

Highlighting the need for intense consumer awareness programmes, the minister said it was important to built consumer confidence at the time when markets are growing very fast and variety of new services are being introduced.

Chairman of National Consumer Dispute Redressal Commission Ashok Bhan said consumer fora were doing a good job which could be gauged from the fact that disposal rate is around 90 per cent.

"Out of 35 lakh consumer rights related cases filed since setting up of the three-tier consumer fora in 1988, 32 lakh cases have been solved and disposed," he said. He, however, stressed on further strengthening of the consumer fora by filling up vacancies.

Rajeev Aggarwal, Secretary, Food and Consumer Affairs asked the state governments to further improve infrastructure of consumer fora at state and district level.

Comments

 

Other News

Who checks the books?

I read about the news about the Coimbatore library over coffee this morning. On the face of it, the headline was about a political ‘war’ between the DMK and TVK. But what stayed with me was something much more important than the blame game behind what had transpired. A writer walking through

Development paradox: Falling poverty miracle and an inequality problem

India’s reduction in poverty over the past decade is a development achievement of considerable significance. The World Bank’s April 2026 ‘India Development Update’ estimates that the share of Indians living below the international extreme-poverty line of $3.00 per person per day i

In Arunachal, a river we call mother

In Arunachal Pradesh, the Siang is not just a river. For many of us, especially the Adi people, it is part of our family. Our grandparents fished in it. Children learned to swim in it. Our farms drink from it. When someone says a huge dam will be built on it, we do not hear the word "project".

A new retelling of the Mahabharata delves into key moments

In a time when every decision carries consequences and questions of ambition, power, loyalty, identity and moral choice continue to shape our lives, Dr. Arun Krishnan’s new book, ‘Mahakshana’ (Penguin India) offers a strikingly relevant retelling of the Mahabharata.  

Cabinet approves viability gap funding to develop grid-scale energy storage systems

The Union Cabinet, chaired by PM Narendra Modi, has approved the Viability Gap Funding (VGF) Scheme for Development of Grid-Scale Energy Storage Systems, with a total financial support of Rs.14,500 crore for the period FY 2026-27 to FY 2030-31. The scheme aims to support the development o

Cabinet creates a pathway to absorb Agniveers in Defence Forces

An objective assessment in terms of organisational requirements and operational efficiency has brought out the outstanding performance of Agniveers in terms of skills, motivation levels, physical fitness and technological prowess. As envisaged earlier, based on merit, 25% of Agniveers will be offered reg

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter