Guarantee of services project recognized by national awards on e-governance

In total, 375 services have been covered under the scheme

GN Bureau | January 7, 2014



Sakala project of the Karnataka government has been conferred silver award by the national award on e-governance co-organised by the departments of administrative reforms, personnel and grievances and electronics and information technology, government of India, according to a report in the Times of India. 

Sakala, which means 'at the right time', is the name given to a scheme under Karantaka Guarantee of Services to Citizens System, which was approved legislative assembly in 2011, to provide guarantee of services to citizens within the stipulated time limit.

If an applicant doesn’t get the service within stipulated time frame, a penalty of Rs 20 will be imposed on the designated official on a daily basis. The amount is given to the applicant as compensation. 

In total, 375 services which includes birth and death certificate, land conversion certificate and ration card, have been covered under the scheme.

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