Jet adopts QR codes to provide quick info to customers

Technology to provide real-time information on products and services to customers

PTI | January 12, 2011



Leading private airline Jet Airways has adopted the latest Quick Response (QR) mobile code technology to provide real time information about its products and services to customers.

Jet Airways has now become the first airline in the country to use barcode technology for such purpose.

The airline has started using QR codes on its website jetairways.com and Facebook posts.

From next month, it would be used in JetWings, the in-flight magazine of the airlines, which will allow passengers to access additional information about the offers and promotions displayed on various advertisements in the magazine.

"In the second phase, Jet Airways plans to include the quick response barcodes on their eTickets as well," a Jet spokesperson said.

Jet Airways has collaborated with 3GVision to provide it access to its QR code campaign management system and enable them for real-time reporting.

A QR Code is a specific matrix barcode (or two-dimensional code), readable by dedicated QR Barcode reader and camera phones.

The code consists of black modules arranged in a square pattern on a white background. The information encoded can be text or other data.

"The quick response barcode is yet another customer centric innovation by India's premier airline for the benefit of its guests. Quick Response Barcodes provide an effective and responsive platform to facilitate a high level of engagement with our guests," said Sudheer Raghavan, CCO, Jet Airways.

Mendy Mendelsohn, CEO of 3GVision, said, "Already an established technology in Japan, QR codes are set to receive a boost in India as the market for mobile services grows every day with the adoption of powerful mobile devices.

 

Comments

 

Other News

Distinguishing Fish 1 and Fish 2: The pragmatism behind India’s WTO ratification

 India became the 123rd WTO member to ratify the multilateral Agreement on Fisheries subsidies (AoFS) when it deposited the Instrument of Acceptance for Phase 1 on July 20, 2026. The ratification is restricted to disciplining Illegal, Unreported and Unregulated fishing (IUU), protection for overfished

The 7% growth problem: Why the next 7% will be harder

India has become accustomed to hearing the 7% growth number. It is now less a milestone than an expectation. Yet the paradox is becoming clearer: maintaining 7% growth may be considerably harder than achieving it once. India’s real GDP grew 7.7% in FY2025–26, following growth of 6.5% in FY202

The Constitution cannot be altered: Justice Abhay Oka

Justice Abhay Oka, who retired from the Supreme Court in May 2025, has said that the Constitution of India cannot be altered. Explaining the landmark Kesavananda Bharati judgment (1973) on the basic structure of the Constitution, he said, “This is one judgment that has saved democracy in India.&rdq

How the flora and fauna evolved in the Indian subcontinent

Mammals of India  By A.J.T. Johnsingh and P.O. Nameer HarperCollins India in association with Bombay Natural History Society  

India`s renewable race is moving beyond megawatts

When Shell bought Sprng Energy in 2022, India`s renewable energy market appeared to offer precisely what global energy majors were seeking: scale, growth and a place in one of the world`s largest energy transitions. Four years later, Shell is selling the same business to Aditya Birla Group for an enterpris

Nepal Floods: India keeps close watch on the situation

India`s central government has been keeping a close watch on the situation arising out of the flash flood in Nepal on Wednesday. Union home minister Amit Shah spoke with the chief ministers of Bihar and Uttar Pradesh, the two states that share the border with Nepal, regarding the disaster

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter