MP's e-governance formula a hit

Eight states replicate MP's Public Service Delivery Guarantee Act

PTI | July 31, 2012



The objective with which the Madhya Pradesh government had implemented Public Service Delivery Guarantee Act seems to be moving towards its fulfillment with eight states replicating it.

The eight states which have replicated the Act are Bihar, Punjab, Uttarakhand, Delhi, Jammu and Kashmir, Uttar Pradesh, Rajasthan and Jharkhand, an official release said in Bhopal on Tuesday.

Not only the states, even the union government is contemplating to enact a similar Act, it said.

In all, 52 services of 16 government departments have been placed under the ambit of the Act implemented in the state since September, 2010.

The departments include energy, labour, public health engineering, revenue, urban administration and development, general administration, social justice, SC/ST welfare, food, civil supplies and consumer protection, forests, home, farmers' welfare and agriculture development, woman and child development, transport and panchayats and rural development.

Till July 2012, as many as 1.25 crore applications received under the Act have been disposed of and services were made available against 99 per cent applications.

Online facility for moving applications has also been made available since August 7, 2011. As many as 24 lakh applications were received online of which 99 per cent were disposed of, the release said.

The Act provides that if notified services are not provided to an applicant within time-limit, he or she can make appeal against it at two levels.

There is a provision of Rs 5,000 fine on the officer delaying the second appeal.

Comments

 

Other News

India faces critical shortage of skin donors amid rising burn cases

India reports nearly 70 lakh burn injury cases every year, resulting in approximately 1.4 lakh deaths annually. Experts estimate that up to 50% of these lives could be saved with adequate access to skin donations.   A significant concern is that around 70% of burn victims fall wi

Not just politics, let`s discuss policies too

Why public policy matters Most days, India`s loudest debates stop at the ballot box. We can name every major leader and recall every campaign slogan. Still, far fewer of us can explain why a widow`s pension is delayed or how a government school`s budget is actually approved. That

When algorithms decide and children die

The images have not left me, of dead and wounded children being carried in the arms of the medics and relatives to the ambulances and hospitals. On February 28, at the start of Operation Epic Fury, cruise missiles struck the Shajareh Tayyebeh school – officially named a girls’ school, in Minab,

The economics of representation: Why women in power matter

India’s democracy has grown in scale, but not quite in balance. Women today are active participants in elections, influencing outcomes in ways that were not as visible earlier. Yet their presence in legislative institutions continues to lag behind. The Nari Shakti Vandan Adhiniyam was meant to addres

India will be powerful, not aggressive: Bhaiyyaji

India is poised to emerge as a global power but will remain rooted in its civilisational ethos of non-aggression and harmony, former RSS General Secretary Suresh `Bhaiyyaji` Joshi has said.   He was speaking at the launch of “Rashtrabhav,” a book by Ravindra Sathe

AI: Code, Control, Conquer

India today stands at a critical juncture in the area of artificial intelligence. While the country is among the fastest adopters of AI in the world, it remains heavily reliant on technologies developed elsewhere. This paradox, experts warn, cannot persist if India seeks technological sovereignty.


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter