PNB to focus on technology driven services

Focus on shortening the duration of dealing through leveraging technology

PTI | June 21, 2011



Punjab National Bank on Monday said it would focus on expansion of technology driven services to meet its present requirements.

PNB executive director Rakesh Sethi said it is today's demand to serve customer's better with technology driven services like internet banking, mobile banking, SMS alerts, and the bank's thrust will be on this to maintain its well established position in the market.

He added that time and not money "is a major factor today and the bank which shortens the duration of dealing, will be ahead in competition."

"Customer's major concern while depositing money is its safety and SMS alert is best system to check the money has been deposited or withdrawn and also decreases likelihood of any fraud," he said at a press conference here.

Sethi said that the bank's ATMs will also be strengthened and all the ATMs will be outsourced to a central hub.

Earlier, Sethi inaugurated a door step banking service at Nehru palace branch on Tonk road. Under the service, cash will collected from customers from their doorsteps and deposited to their accounts.
 

Comments

 

Other News

Maharashtra adopts hybrid model for Census 2026 data collection

The government has initiated preparations for Census 2026 in Maharashtra, introducing a hybrid approach that combines optional self-enumeration with comprehensive door-to-door data collection to ensure complete coverage across the state.   According to senior officials, the Self-

What the nine Indian Nobel winners have in common

A Touch Of Genius: The Wisdom of India’s Nobel Laureates Edited by Rudrangshu Mukherjee Aleph Books, Rs 1499, 848 pages  

Income Tax dept holds Ghatkopar Outreach on new IT Act

The Income Tax Department organised an outreach programme in Ghatkopar, Mumbai, to raise awareness about the key features of the Income Tax Act, 2025, effective April 1, 2026. The initiative is part of a nationwide effort to promote taxpayer awareness, simplify compliance, and strengthen a transparent, eff

Making AI work where governance is closest to people

India’s next governance leap may not solely come from digitisation. It will come from making public systems more intelligent, more adaptive, and more responsive to the dynamics at the grassroots. That opportunity is especially significant at the panchayat level, where governance is not an abstract po

Borrowing troubles: How small loans are quietly trapping youth

A silent crisis is playing out in the pocket of young India, not in stock markets or government treasuries, but in smartphones of college students and first-jobbers who clicked on the Apply Now button without reading the small print.  A decade ago, to take a loan, you had to do some paperwor

A 19th-century pilgrim’s progress

The Travels of a Sadhu in the Himalayas By Jaladhar Sen (Translated by Somdatta Mandal) Speaking Tiger Books, 259 pages, ₹499.00  


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter