Railways to launch new web portal soon

New web portal to provide journey planners, e-ticketing, retiring room booking, train arrival/departure information, PNR status and SMS and web-based complaint management

PTI | June 7, 2011



The Indian Railways will soon launch a new web portal, which would contain information related to passenger services, for the convenience of travellers.

The information will primarily include journey planners, E-ticketing, retiring room booking and train arrival/departure information and PNR status.

"The new web portal will provide a web-based complaint management and SMS complaint management," said a senior Northern Railway official.

The telephone number 132 has been taken over by Northern Railway for the purpose of web facilitation. It is to be an all-India number with accessibility from all mobiles and landlines across the country.
 

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