Railways taps unreserved seats with booking app

A mobile-app for unreserved ticket bookings by Indian railways

taru

Taru Bhatia | September 10, 2015 | New Delhi


#Indian railways   #unreserved tickets   #mobile app   #delhi   #palwal   #Mumbai   #Chennai  

Bringing smart solutions that deliver convenience, railway ministry introduced mobile-based application for booking unreserved tickets for travelling on New Delhi - Palwal section of northern railway.

The section covers 11 stations over 57 kms of distance. Passengers on this route will save time by avoiding long queues at the ticket counters.  

Designed and developed by center for railways information system (CRIS), the UTS app can be downloaded for android and windows smart phones. The app works like a smart card used for metro rides in Delhi. Like a smart card, you need to load your railway wallet, with which payment is processed. You can check your balance in the wallet by clicking on ‘wallet balance’ option.

However, to load it you need to go to a UTS counter at the station. Or, it can be recharged through railways’ website, which then asks for high-speed internet connectivity.  Sadly, the application does not allow users to recharge their wallet using the app itself, directly through a debit or credit card, or net banking system. The feature could have made the application an easy go for rushing passengers.

To begin with, one has to register by going through a four-step process. In addition to mobile number and details like name of the user and city name, you have to confirm your identity by providing details of any ID card in the category. For this, there is an option in the app called ‘ID card type’. After clicking on it, you need to select what proof you want to provide for your identity. It ranges from PAN card to Aadhaar card to students’ ID etc.

The registration process also asks you to give your frequently travelled route. This feature will save a regular commuter, who undertake same route on a daily basis, from putting same detail every time while booking a ticket. Once the route is saved, you will only have to click on the ‘quick booking’ option for travelling a paperless journey.

Once the registration process is completed, you will receive your log-in password through an SMS, with which you can book an unreserved ticket using your mobile phone.

After filling details to book a ticket, a message confirming the booking will reach to your mobile screen, which will then be used as a virtual ticket to show to the TT on the journey.

However, for cancelling your virtual ticket, you cannot avail for a refund. This feature is added to the app so a user cannot take undue advantage by making a cancellation after completing the journey.

Also, to ensure that a passenger has booked its ticket before boarding a train, the GPS technology-enabled app will coordinate with railway tracks on New Delhi - Palwal section, in order to check user’s location from where a ticket is booked. So, if you are trying to book a ticket after boarding a train from any station in the section, the geo-fencing that is extended to 20 meters on either sides of the tracks will not allow you to do so.

The paperless unreserved ticking system was rolled out as a pilot project in April this year in Chennai. It was implemented at Egmore and Tambaram suburban section of southern railways. Later, it was extended to Mumbai suburban section from Churchgate station to Dahanu Road in July.

The railways is planning to bring the eastern suburban sections of Kolkata and central Mumbai under this mobile technology. Anil Saxena, additional director general of Indian railways said “the uncovered sections of Chennai and Delhi will be covered under UTS for unreserved ticket booking in the first phase by September,” he said.

The plan is to bring the entire railway network in suburban areas of India under this system in phases. 

And to decongest the ticket counters at railway stations even more, Saxena said the users will be allowed to book monthly season ticket and platform tickets using this mobile phone app.

These IT initiatives by the railways will benefit almost 75 lakhs passengers.

Comments

 

Other News

FM concludes pre-budget consultations

Union minister for finance and corporate affairs Nirmala Sitharaman has concluded the pre-budget consultation meetings for Budget 2023-24 that were held from November 21 to 28 in the virtual mode. More than 110 invitees representing seven stakeholder groups participated in eight meetings sch

Coal production rises by 18% to 448 MT

The total coal production in the country stands at 448 million tonnes (MT) for the month of October 2022 which is 18% higher than the production of the corresponding period of last year. The growth of coal production from Coal India Ltd (CIL) is also more than 17%. The ministry of coal said

How to execute large-scale social impact projects

The number of social innovators and entrepreneurs has considerably increased recently in India. The idea of social entrepreneurship, which aspires to provide novel solutions for the world`s most critical social issues, is now receiving more attention. Challenges like overworked healthcare,

Plastic is no longer a waste management issue

Plastic is arguably the most ubiquitous material of our times. In this Age of Plastic, it might seem its use can’t go up any further – and yet it keeps going. Between 2000 and 2015, global production of plastic increased by a whopping 79%. The total mass of plastics on our planet is now twice t

Celebrating the Ganit of Protein!

“Why is the child growing?” is the question that bothers a lot many in the administration. The answer, to be honest, is to be discovered via science, and less via what we call ‘effective administration’. Eventually, it will be the latter that will enforce the former on the field, bu

Trying to achieve work-life balance? Here’s some advice

The untapped potential of every individual is the biggest tragedy of the human race. The primary reason for this is our lack of awareness of the processes, tools and t

Visionary Talk: Amitabh Gupta, Pune Police Commissioner with Kailashnath Adhikari, MD, Governance Now


Archives

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter