MTNL performs worst in Mumbai, registers 42.92 percent of call drop

A quality test drive by TRAI also found none of the service providers, except Airtel, to meet the standard call drop rate

GN Bureau | June 21, 2016


#MTNL   #TRAI   #call drop   #Mumbai  

Telecom regulatory authority of India (TRAI), in its quality test drive in Mumbai, has found that users of state-run telecom operator MTNL are experiencing worst telecom service in the area. During the independent auditing drive conducted by TRAI from May 10 to May 13, MTNL registered 42.92 percent of dropped call rate on its 3G network. 

On the 2G network, the telecom operator had 17.93 percent of dropped call rate. The drive was conducted over a distance of 580 km.

The quality of MTNL service in Mumbai has only worsened. In January, the state-run operator registered dropped call rates at 15.58 percent and 13.04 percent on its 3G and 2G networks, respectively.

Earlier, TRAI conducted a similar test drive in Bhopal between May 3 and May 5 wherein it found that state-run BSNL’s call drop rate to be at 12.38 percent on its 2G network and 22.17 percent on its 3G network.

As per TRAI, permissible rate of dropped call should not be more than two percent.

Other telecom operators offering their services in the region include Airtel, Aircel, Idea, Vodafone, Reliance and TATA. None of the other service providers registered double-digit increase in dropped call rate. However, except Airtel, all service providers failed to meet the standard rate.

TRAI is now planning to approach department of telecommunications headed by Ravi Shankar Prasad for setting up an ombudsman to resolve consumer complaints against the poor performing operators.
 

Comments

 

Other News

Tejas Express: Not so tej

 Tejas Express, a semi-high speed train, is supposed to run at 200 kmph. But, on its inaugural run between Mumbai to Karmali (Goa), it touched a maximum speed of 110 kmph. A few days before it was flagged off by railway minister Suresh Prabhu on May 22, Indian Railways claimed that the train

NHRC notice to Jharkhand over abduction of 1,000 kids

The National Human Rights Commission has issued a notice to the Jharkhand government and sought a report over 1,000 children being reportedly abducted and recruited by Maoists over the past few years.   The commission cited a news article and said that it brings forth the sta

The walled city by moonlight

In 1998, as a 12-year-old, I was fascinated by the spectacle on display in the streets of Chandni Chowk, where I grew up, during the Chaudhvin Ka Chand festival, which recreated the Mugh

“In future, education will be either blended or fully online”

What restricts MOOCs’ acceptance despite having credits? It is just a matter of time. India has been used to the traditional way of education. However, the fact that India is the second biggest learner base for edX, after the United States, speaks volumes ab

Online learning is the way forward

Sameer Srivastava, a school topper from Meerut in Uttar Pradesh, wanted to study in an IIT like any other engineering aspirant. But getting into an institution where only less than one percent of the applicants are selected was a big hurdle. Not cutting the IIT mark, Sameer decided to settle for an

IGNOU: The making of an education behemoth

There was a time in India when one had to go to a university and  be physically present to attend classes in order to earn a degree. Then came distance education, making higher education easily accessible to one and all. The Indira Gandhi National Open University – better known by its ac



Video

प्रभुनाथ सिंह को हत्याकांड में उम्रकैद की सजा

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter