A quality test drive by TRAI also found none of the service providers, except Airtel, to meet the standard call drop rate
GN Bureau | June 21, 2016
Telecom regulatory authority of India (TRAI), in its quality test drive in Mumbai, has found that users of state-run telecom operator MTNL are experiencing worst telecom service in the area. During the independent auditing drive conducted by TRAI from May 10 to May 13, MTNL registered 42.92 percent of dropped call rate on its 3G network.
On the 2G network, the telecom operator had 17.93 percent of dropped call rate. The drive was conducted over a distance of 580 km.
The quality of MTNL service in Mumbai has only worsened. In January, the state-run operator registered dropped call rates at 15.58 percent and 13.04 percent on its 3G and 2G networks, respectively.
Earlier, TRAI conducted a similar test drive in Bhopal between May 3 and May 5 wherein it found that state-run BSNL’s call drop rate to be at 12.38 percent on its 2G network and 22.17 percent on its 3G network.
As per TRAI, permissible rate of dropped call should not be more than two percent.
Other telecom operators offering their services in the region include Airtel, Aircel, Idea, Vodafone, Reliance and TATA. None of the other service providers registered double-digit increase in dropped call rate. However, except Airtel, all service providers failed to meet the standard rate.
TRAI is now planning to approach department of telecommunications headed by Ravi Shankar Prasad for setting up an ombudsman to resolve consumer complaints against the poor performing operators.
After the announcement of the decisions by the government for reforms in the agricultural sector for raising the income of the farmers as part of the ‘Aatmanirbhar Bharat Abhiyan, the president has promulgated two ordinances with the aim of giving a boost to rural India for farmers engaged in a
The two-month Covid-19 lockdown has been both a bane and a boon for India’s 27 crore tobacco users. With tobacco not included in the list of essential goods and many states explicitly banning chewing tobacco over concerns of spitting, the sharp drop in availability has forced them to undergo wi
Even as Mumbai fights challenges posed by COVID-19 on multiple fronts and as the coronavirus cases continue to rise daily, the city now faces a double whammy with the cyclone ‘Nisarga’ slated to make the landfall in Maharashtra Wednesday. A state-wide alert has been issued for Mumba
Probing data concerning increased job creation and the decline in unemployment has been holding the attention of economists and been subject of discussions in several think tanks in the preceding months. The NITI Aayog reports that 3.53 million new jobs were created between September 2017 and February 2018
With Lockdown 4 ending Sunday, the home ministry has issued new guidelines to fight COVID-19 and for phased re-opening of areas outside the Containment Zones. The guidelines, issued based on extensive consultations held with states and UTs, will be effective from June 1 till June 30. The first phase of reo
When the whole world is fighting COVID-19, food and nutrition security has become a major issue. The pandemic has aggravated the existing food crisis in India, especially in rural and tribal regions. There has been less availability of fresh foods in most parts of the country, and the tribal community has