The helpline will serve 24x7 throughout the year on IVRS mode
GN Bureau | November 17, 2016
In order to quick access to information pertaining to Aadhaar, the Unique Identification Authority of India (UIDAI) has launched the revamped version of its toll-free helpline number 1947.
The helpline will serve 24x7 throughout the year on IVRS mode. Call centre agents will be available from 7 am to 11 pm from Monday to Saturday. On Sundays, agents will answer calls from 8 am to 5 pm.
The helpline number handles an average of 1.5 lakh calls per day.
“Our toll-free helpline 1947, which has been revamped to handle more incoming calls, brings Aadhaar closer to everyone. It can be accessed through mobile or landline and will be especially beneficial in these times when the Aadhaar number is being increasingly used in the banking sector to identify individuals,” said Dr Ajay Bhushan Pandey, Chief Executive Officer, UIDAI.
The helpline number enable residents to locate an Aadhaar Enrolment Centre, know generation status of an Aadhaar number (after enrolment) and help retrieve Aadhaar details of any person who has lost his/her Aadhaar or hasn’t received it through post.
The Art of Conjuring Alternate Realities: How Information Warfare Shapes Your World By Shivam Shankar Singh and Anand Venkatanarayanan HarperCollins / 284 pages / Rs 599 Professor Noam Chomsky, linguist and public intellectual, has often spoken of &ls
The brutal second wave of the COVID-19 pandemic in India has left a significant death toll in its wake. Health experts advise that the imminent third wave can be delayed by following simple measures like wearing a mask and engaging in social distancing. However, near the end of the second wave, we witnesse
Union Minister of Road Transport and Highways Nitin Gadkari has emphasised deciding driving hours for truck drivers of commercial vehicles, similar to pilots, to reduce fatigue-induced road accidents. In a Na
In a step towards Telecom Reforms which aim to provide internet and tele connectivity for the marginalised section, the Department of Telecommunications, Ministry of Communica
Raising concerns over rising seawater levels and climate change, Mumbai First, a 25-year-old public-private partnership policy think tank, has written letters to Maharashtra chief minister Uddhav Thackeray, minister for environment and climate change, tourism and protocol, Aditya Thackeray and Mumbai munic
After the recent announcement of the government guarantee for Security Receipts (SRs) to be issued by a public sector-owned National Asset Reconstruction Company Ltd (NARCL), there is a surge of interest around this desi version of a super bad bank. The entity will acquire around ₹2 trillion bad debts fr