Most telecom operators fail to meet call drop threshold: TRAI -Governance Now

Most telecom operators fail to meet call drop threshold: TRAI

Operators like Airtel, Vodafone, Reliance, Aircel and Idea need to further improve the call drop rate performance

GN Bureau | June 2, 2016

#TRAI #Call Drops #Telecom Operators #Telecom Industry

Most telecom service providers failed to meet the call drop rate threshold of less than two percent in Delhi and the national capital region (NCR). This was revealed in an independent test drive report released by Telecom Regulatory Authority of India (TRAI) released on June 01.

Service providers like Reliance communication and Vodafone met the call drop rate threshold.

TRAI had conducted independent drive test in Delhi and NCR between 9 am to 9 pm from May 3 to May 6. The drive test covered an area of approximately 600 km over a period of 4 days. A total of 12,300 calls were made for six 2G networks and 5 3G networks and three CDMA networks covering 8 operators.

Highlights:

Most of the operators except MTNL 3G are meeting the bench mark for call setup success rate.

In case of call drop rate, most of the operators except Reliance 2G and Vodafone 3G are not meeting the threshold of the bench mark.

All CDMA operators are not meeting the threshold of the bench mark for Rx Quality.

Operators like Airtel, Vodafone, Reliance, Aircel and Idea need to further improve the call drop rate performance. CDMA operators and MTNL need to improve across all parameters, in order to offer acceptable levels of services.

See full report here

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