NIIT, Genpact to teach UP cops technical and soft skills

Training institute NIIT Uniqua, a joint venture between IT training firm NIIT and BPO major Genpact will impart technical and soft skill training for Uttar Pradesh Police personnel.

PTI | April 29, 2011



Training institute NIIT Uniqua, a joint venture between IT training firm NIIT and BPO major Genpact said on Thursday they will impart technical and soft skill training for Uttar Pradesh Police personnel.

"We are pleased to join hands with NIIT UNiqua. I am confident that through this novel initiative of Seva 100 we will be able to reach timely and efficiently help citizens," said Deputy Inspector General of Agra, Asim Arun in a statement.

Seva 100 is an initiative by the UP Police to extend timely help to public, wherein the aggrieved can make a call to emergency helpline number 100.

The main objective of this specialised programme is to give technical and soft skill training to police personnel in efficiently handling calls made to emergency number 100.

"This initiative has been under taken to help police force offer better and prompt assistance to people in times of emergency," said Chockalingam Murugan, Head, NIIT Uniqua.

Under this programme 25 Agra police personnel will be trained over the next 30 days. This will include training on call opening and call handling, giving emergency assistance and alerting the local PCR van at the time of emergency, the statement added.

These people will also be given training on soft skills and methods to change public perception about the police force, it said.
 

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