UP plans to increase G2C services offered through CSCs

With SSDG project implementation, IT dept plans to offer 25-30 services from the CSCs


Samir Sachdeva | July 1, 2011

Uttar Pradesh information technology department has planned to add more than a score of government to citizen services(G2C) in the existing bouquet of services being offered though common services centres(CSCs) in the state.

Exuding confidence on the availability of services, the officials told Governance Now that state would be completing the state service delivery gateway(SSDG) project in a month’s time and hence would then be able to offer bunch of 25-30 services from these CSCs. Under the SSDG project, a standard electronic form (eForm) is used for the two-way-end-to-end transaction between government and citizens.

The state has already completed digitization of record of rights (RoR) and is delivering RoR in an electronic format.  Officials informed that after the vertical integration between the Tehsil offices and the CSCs (at the village level), RoR would be added as another critical service to be offered in the rural areas.

Currently, more than a dozen of government services are being delivered though CSCs, though in selective zones, and which primarily includes issuance of certificates like birth and death, pension and ration cards. As per state IT officials, almost 25 lakh certificates have been issued so far through the CSCs.

Though the state had a target of setting up some 17,000 CSCs in the rural areas, it has managed to operationalise 7600 CSCs so far. The state has been divided in to six zones, namely, Moradabad, Kanpur, Lucknow, Varanasi, Agra, Faizabad and Bareilli. Out of this, private partner CMS Computers is handling Moradabad and Kanpur zones. Another company, Srei Sahaj is looking after Lucknow and Varanasi.

The other three zones- Agra, Faizabad and Bareilli were initially being taken care by Comat Technologies and 3i Infotech. However, both the companies withdrew from the project later. The Department of IT has now chosen Vayam Technologies for these three zones.

Till now, CMS Computers has set up 2000 centres as against its target of 3382 centres, SREI Sahaj has operationalised 5000 out of its target of nearly 8,000 CSCs. 

Like in most of other states, the viability of the CSCs has been a major concern in Uttar Pradesh too. It is primarily because of the unavailability of electronic government to citizen services. In addition, availability of broadband connectivity at the CSC level is yet another major challenge in most part  of the state. 

While three districts – Sitapur, Rai Bareilli and Sultanpur where e-District project has been implemented, CSCs are offering set of G2C services, the situation in all other districts is not so well.



Other News

Taming turbulence in Indian aviation

The booming Indian aviation industry, among the fastest growing sectors in the world, is projected to be valued at $40 billion by 2027. But, despite robust demand for air travel across the country, more than 50 airlines have closed down in the last decade in India and most private airlines have closed with

PM Modi leaves for G7 Summit in Italy

In his first foreign visit after taking oath of office for the third time, prime minister Narendra Modi Thursday evening left for Italy to participate in the G7 Outreach Summit. “At the invitation of Prime Minister Giorgia Meloni, I am travelling to Apulia region in Italy to participat

Some market talk, some gossip – learnings over tea at RBI

A Fly on the RBI Wall: An Insider’s View of the Central Bank By Alpana Killawala Rupa Publications, 248 pages, Rs 595  

Coalition politics not expected to impact India’s foreign policy

Prime minister Narendra Modi has strived incessantly to bring laurels and much needed recognition for the nation since May 2014 when he was sworn in as the head of state. The poser which can be deliberated upon is this: What will be the consequential impact of the new era of coalition politics which confro

New govt`s first decision pushes for farmer welfare

The BJP-led NDA government has started its term with its first decision relating to farmer welfare. Narendra Modi took charge of office as prime minister of India for the third time on Monday, a day after he and his colleagues were sworn in by the president of India. In his fi

Narendra Modi takes oath for third term

Narendra Modi made history Sunday evening as he was sworn in by president Droupadi Murmu for a third successive term. Modi thus becomes the first prime minister since Jawaharlal Nehru to have comptered two full terms and beginning a third consecutive term. In the swearing-in c

Visionary Talk: Amitabh Gupta, Pune Police Commissioner with Kailashnath Adhikari, MD, Governance Now


Current Issue


Facebook Twitter Google Plus Linkedin Subscribe Newsletter