UP plans to increase G2C services offered through CSCs

With SSDG project implementation, IT dept plans to offer 25-30 services from the CSCs


Samir Sachdeva | July 1, 2011

Uttar Pradesh information technology department has planned to add more than a score of government to citizen services(G2C) in the existing bouquet of services being offered though common services centres(CSCs) in the state.

Exuding confidence on the availability of services, the officials told Governance Now that state would be completing the state service delivery gateway(SSDG) project in a month’s time and hence would then be able to offer bunch of 25-30 services from these CSCs. Under the SSDG project, a standard electronic form (eForm) is used for the two-way-end-to-end transaction between government and citizens.

The state has already completed digitization of record of rights (RoR) and is delivering RoR in an electronic format.  Officials informed that after the vertical integration between the Tehsil offices and the CSCs (at the village level), RoR would be added as another critical service to be offered in the rural areas.

Currently, more than a dozen of government services are being delivered though CSCs, though in selective zones, and which primarily includes issuance of certificates like birth and death, pension and ration cards. As per state IT officials, almost 25 lakh certificates have been issued so far through the CSCs.

Though the state had a target of setting up some 17,000 CSCs in the rural areas, it has managed to operationalise 7600 CSCs so far. The state has been divided in to six zones, namely, Moradabad, Kanpur, Lucknow, Varanasi, Agra, Faizabad and Bareilli. Out of this, private partner CMS Computers is handling Moradabad and Kanpur zones. Another company, Srei Sahaj is looking after Lucknow and Varanasi.

The other three zones- Agra, Faizabad and Bareilli were initially being taken care by Comat Technologies and 3i Infotech. However, both the companies withdrew from the project later. The Department of IT has now chosen Vayam Technologies for these three zones.

Till now, CMS Computers has set up 2000 centres as against its target of 3382 centres, SREI Sahaj has operationalised 5000 out of its target of nearly 8,000 CSCs. 

Like in most of other states, the viability of the CSCs has been a major concern in Uttar Pradesh too. It is primarily because of the unavailability of electronic government to citizen services. In addition, availability of broadband connectivity at the CSC level is yet another major challenge in most part  of the state. 

While three districts – Sitapur, Rai Bareilli and Sultanpur where e-District project has been implemented, CSCs are offering set of G2C services, the situation in all other districts is not so well.



Other News

NCP’s Ajit Pawar is LoP in Maharashtra assembly

After the Bharatiya Janta Party orchestrated rebellion in the Shiv Sena partly led by Eknath Shinde who took away with him a majority of MLAs, the Eknath Shinde-BJP government proved majority in the state assembly floor test, crossing  the midway mark (144) getting 164 votes in their favour. The Natio

Why sanitation should matter to you

How many times a day do you flush the toilet? This number is probably between five and eight times for an average person. How many times a day do you spare a thought towards what happens to the human waste after you flush it away? The answer to this is likely to be close to zero for most people.

Who is Eknath Shinde, the auto driver who became CM?

Hailing from Satara district of Maharashtra, Eknath Sambhaji Shinde had to leave his education midway to financially support his family. He worked as an auto rickshaw driver, a lorry driver and also said to have worked in a brewery before he came in contact with Anand Dighe, Shiv Sena’s Thane unit pr

Metro 3 car shed to stay at Aarey, say new CM Shinde

Former Maharashtra chief minister Davendra Fadnavis stunned all at a press conference Thursday and named Eknath Shinde, the rebel MLA from Shiv Sena, as the next chief minister. Though Fadnavis said he would stay out of the government, a few hours later the BJP leadership announced he would be the deputy c

Uddhav Thackeray resigns as chief minister of Maharashtra

Minutes after the Supreme Court ordered a floor test on Wednesday night, Uddhav Thackeray in a televised address resigned as the chief minister of Maharashtra and also as a member of legislative council (MLC). He later drove down to Raj Bhavan and tendered his resignation to the governor Bhagat Singh Koshi

Gig workforce expected to expand to 2.35 crore by 2029-30

The gig economy has arrived in India, as the Covid-19 pandemic has propelled a flexibility of employment. As many as 77 lakh workers were engaged in the gig economy, constituting 2.6% of the non-agricultural workforce or 1.5% of the total workforce in India. The gig workforce is expected to expand to 2.35

Visionary Talk: Sanjay Pandey, Mumbai Police Commissioner with Kailashnath Adhikari, MD, Governance Now


Current Issue


Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter