TRAI may postpone implementation of guidelines on pesky calls

Registration of telemarketers to start from January, 15

PTI | December 28, 2010



Mobile subscribers may have to wait for some more time to get relief from unsolicited calls and SMSes, as telecom regulator Trai is likely to postpone the January deadline to bring an end to such calls to February 1.

On December 1, 2010, the Trai had come out with guidelines on unsolicited telemarketing calls and SMSes, to be implemented from January 1, 2011.

According to Trai sources, the telecom operators will delay the implementation by a month time because of certain security concerns.

Now the registration of the telemarketers and subscribers will start from January 15.

According to industry sources, the telecom operators need time to meet contractual obligations with various telemarketing companies for which they require atleast three to four months and that is the reason they are seeking more time to implement Trai guidelines on pesky calls.

"We have approached Trai to give telecom operators some more time to comply with the necessary security concerns and also that they can set-up their infrastructure to filter the calls in order to stop unsolicited telemarketing calls," GSM mobile operators' association COAI Director General Chairman Rajan S Mathew told PTI.

The major operators in the country includes, Bharti Airtel, Vodafone, Tata Tele Services and Idea Cellular.

However, industry sources added, telecom operators have approached Trai and Department of Telecom (DoT) to seek up to four months extension in order to set-up proper infrastructure that can be put in place to stop the telemarketing calls.

"It is unlikely that telecom operators will meet the January 1 deadline, as it needs time to put in place infrastructure so that you can filter the calls and stop pesky calls. The operators are asking one to four months time in order to comply with Trai's guidelines," AUSPI Secretary General S C Khanna said.

Earlier, Trai in its guidelines had said a hefty penalty of up to Rs 2.50 lakh will be imposed for violation of the telemarketing guidelines, which could be followed by blocking repeat offenders' connections.

A different set of numbers starting with '70' will be issued to telemarketers so that any unregistered subscribers can identify commercial calls and decide whether to accept or reject them.

Unlike the previous guidelines, which only provided for a 'Do Not Call' Registry, the regulations issued today give customers different options to avoid unsolicited calls.

The subscriber can now choose to be listed under the "fully blocked" category -- which is akin to the 'Do Not Call' Registry -- or the "partially blocked" category, in that case he/she will only receive SMSes in the categories chosen by him/her.

Trai has identified seven categories for telemarketing calls, including banking and financial products, real estate, education, health, consumer goods and automobiles, communication and entertainment, tourism and leisure.

 

Comments

 

Other News

Doctors, experts call for ban on junk food ads, mandate warning labels

More than 30 doctors, medical scientists and public health professionals have urged the government to take decisive action against the aggressive advertising and marketing of junk food, calling for a watershed ban on advertisements for foods high in fat, sugar and salt (HFSS) and ultra-processed foods (UPF

Asiatic Lion population rises from 523 in 2015 to 891 in 2025

On World Lion Day 2026, environment, forest and climate change Minister  Bhupender Yadav celebrated India’s remarkable journey in lion conservation and reaffirmed the country’s unwavering commitment to protecting wildlife and biodiversity.   In a post on soc

Railways imposed ₹5.13 crore fine for food quality and hygiene violations

Indian Railways serve about 58 crore meals every year on an average. About only 0.0008% food quality related complaints are received on average. Based on complaints during the last three years, appropriate penal actions have been taken by IRCTC. Such actions include imposition of fines amounting to ₹5.13

STHAVAR: Why every Indian built asset needs a permanent digital identity

India has built digital systems for identity, payments, taxation, documents, logistics and public services. State governments, ministries, infrastructure agencies and urban local bodies have also created portals for land records, building permissions, project monitoring, property taxation and municipal s

Saksham Skill census identifies 22,000 job-ready candidates in one Mumbai ward

A first-of-its-kind AI-enabled skill census conducted in Mumbai`s H-West Ward has identified a potential livelihood pipeline of nearly 22,000 candidates, generated over 32,000 provisional job matches while revealing that 71.2 per cent of surveyed homemakers are willing to join the workforce, according to

GI tags: Scaling traditional wealth into global brands

Geographical Indication (GI) tags have emerged as a powerful tool for protecting India`s cultural heritage, while creating economic opportunities for local communities. By linking products to their place of origin, GI tags preserve traditional knowledge, prevent misuse, and enhance consumer trust. They h

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter