Union Minister for Communication & IT and Law & Justice Ravi Shankar Prasad launched the Online Grievance Management Portal of National Commission for Scheduled Castes (NCSC) in the presence of Minister of State for Social Justice & Empowerment Shri Rattan Lala Kataria, and Vijay Sampla, Chairman, NCSC. The portal was launched at the function organised by NCSC on the occasion of the 130th birth anniversary of Bharat Ratna Baba Saheb Dr BR Ambedkar.

Vijay Sampla, Chairman of NCSC said that NCSC aims to streamline the grievance redressal especially of the scheduled caste population through this portal. The portal would make it easier for them to register complaints from any part of the country. The portal is designed in collaboration with the Bhaskaracharya Institute for Space Applications and Geoinformatics (BISAG-N), a Centre of Excellence under the Ministry of Electronics and Information Technology, Government of India. It will facilitate an end-to-end e-filing of complaints and grievances and their tracking. Finally, it is intended to make the hearing process work on similar lines as e-courts. This portal is linked to the Commission’s website and one can file one’s complaint upon registering on it. The facility to upload documents and audio/video files is also available. This would supplement the physical submission of complaints and grievances.

Ravi Shankar Prasad said the nation is observing the birth anniversary of one of India’s great luminaries Dr BR Ambedkar. He was a social reformer and an economist. He worked for the upliftment of the marginalised and downtrodden sections of our society. His immense contribution in drafting India’s Constitution will be long remembered. He wanted social inequality in our country to be demolished. Shri Prasad dwelt upon many new initiatives of the Ministry of Information Technology in the field of Digital India, which has transformed and empowered India. He opined that digital India needs to be a mass movement in our country.