Blackberry glitches continue for second day

Although RIM had fixed the problem, customers began posting messages online saying Blackberry services were down again

AFP | October 12, 2011



Blackberry users across much of the globe experienced outages in key functions for a second straight day, while a Canadian merchant bank jacked up pressure for a management change.

The glitches that impaired messaging, emails and Internet browsing in Europe, the Middle East and Africa on Monday had spread to India and South America yesterday, Canada-based Research In Motion (RIM) confirmed.

"Some users in Europe, the Middle East and Africa, India, Brazil, Chile, and Argentina are experiencing messaging and browsing delays," it said in a statement.

"We are working to restore normal service as quickly as possible. We apologise for any inconvenience this has caused."

RIM, which makes the smartphone, had announced Monday that it had fixed the problem, after users in Europe, the Middle East and Africa reported not being able to receive or send email, use instant messaging or browse the Internet, though the problems did not appear to be the same for each user, or affect all users.

Then yesterday, customers began posting messages online saying Blackberry services were down again.

In a Twitter message, RIM confirmed that "Some areas have messaging delays and impaired browsing."

RIM has struggled this year with weaker sales of the BlackBerry smartphone against rivals like Apple's iPhone, various models from HTC, and other handsets running Google's Android software.

The company has 70 million Blackberry subscribers worldwide.

Also yesterday, merchant bank and activist shareholder Jaguar Financial announced that eight percent of RIM shareholders support its proposal for a shake-up in RIM's management, or a sale, merger or break-up of the company.

"There are signs of a broken organisational structure, which is highlighted by several key employee departures," Jaguar said in a statement.

"In addition, management has failed to appreciate RIM's competitive environment, which largely explains RIM's declining market presence and dramatically reduced share price. RIM has become a reactionary company trying to compete in an innovative industry."
 

Comments

 

Other News

Railways imposed ₹5.13 crore fine for food quality and hygiene violations

Indian Railways serve about 58 crore meals every year on an average. About only 0.0008% food quality related complaints are received on average. Based on complaints during the last three years, appropriate penal actions have been taken by IRCTC. Such actions include imposition of fines amounting to ₹5.13

STHAVAR: Why every Indian built asset needs a permanent digital identity

India has built digital systems for identity, payments, taxation, documents, logistics and public services. State governments, ministries, infrastructure agencies and urban local bodies have also created portals for land records, building permissions, project monitoring, property taxation and municipal s

Saksham Skill census identifies 22,000 job-ready candidates in one Mumbai ward

A first-of-its-kind AI-enabled skill census conducted in Mumbai`s H-West Ward has identified a potential livelihood pipeline of nearly 22,000 candidates, generated over 32,000 provisional job matches while revealing that 71.2 per cent of surveyed homemakers are willing to join the workforce, according to

GI tags: Scaling traditional wealth into global brands

Geographical Indication (GI) tags have emerged as a powerful tool for protecting India`s cultural heritage, while creating economic opportunities for local communities. By linking products to their place of origin, GI tags preserve traditional knowledge, prevent misuse, and enhance consumer trust. They h

BMC: 207 officials in ACB net, 112 still on duty, 68 retire before justice catches up

There are significant delays in the handling of corruption cases involving officials of the Brihanmumbai Municipal Corporation (BMC), a Right to Information (RTI) response obtained by rights activist Jeetendra Ghadge has revealed. As of 30 April 2026, 207 BMC officials face Anti-Corruption Bureau (A

The transformation trap: Why efficiency is not innovation

Every company is transforming, or so it claims.   There was a time when the word ‘transformation’ carried weight. It signified bold strategic shifts, reinvention of business models, and breakthrough technologies that fundamentally changed how organizations created

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter