CUTS wants CCI to investigate against Facebook

NGO alleges that Facebook can engage in anti-competitive practices through Facebook credits

samirsachdeva

Samir Sachdeva | August 3, 2011



Consumer right activist CUTS International has urged competition watchdog CCI to investigate potential misuse of dominant position by social networking site Facebook.

CUTS has written to the Competition Commission of India (CCI) regarding Facebook Inc and its newly introduced payment system 'Facebook Credits', which could be spent across various games or applications on the popular website.

"Facebook can potentially engage in anti-competitive and unfair business practices in the market for virtual goods purchased in social games through its Facebook Credit terms in India and therefore its activities in this regard need to be investigated by the CCI," CUTS said in a statement.

When contacted, Facebook India declined to comment.

In July, Facebook launched 'Facebook Credits' in India. Under the new contractual arrangements, game developers using the Facebook platform must exclusively utilise Facebook Credits in the operation of their games; must agree not to charge lower prices to consumers outside of Facebook, and must pay a 30 per cent service fee for all Facebook Credit purchases.

CUTS indicated that "Facebook Credits is likely to affect the market for virtual goods sold in social games, a market that is expected to grow rapidly within the next 5 years, concomitant with the explosive growth of social networking".

Meanwhile, sources in the CCI said it has received the information on Monday and is yet to take a view.

It is to be noted that a similar complaint was recently filed against Facebook in the US by a consumer group.

In the US, more than 0.5 million active applications are operated through the Facebook platform alone.

The majority of applications are built by outside developers who reach users through the Facebook platform under terms dictated by Facebook, CUTS said.

Facebook is the largest social network service provider in the world and has become the largest in India as well in the last two years with 33.158 million users as on July 2010.

The Indian market is big for Facebook and reportedly it is the second largest market, CUTS said, adding: "Hence, the impact of their dominant practices will adversely affect Indian consumers also."





 

Comments

 

Other News

Provisional answer key for civil (prelim) to be released soon after exams

For the first time, the Union Public Service Commission will release the Provisional Answer Key for the Civil Services (Preliminary) Examination 2026, soon after the exam, to enhance transparency and uphold the highest standards of conduct of examination.   Terming it as “a

Thinking about thinking: How the mind (or AI) works

Tom Griffiths is one of those scientists working at the cutting edge of cognitive science and AI. He is a professor of psychology and computer science at Princeton University, and directs the Computational Cognitive Science Lab and the Princeton Laboratory for AI. His first book for general readership &lsq

`M`rashtra muni. corpns face major governance, citizen participation gaps`

A statewide consultation organised by Praja Foundation has highlighted major governance, financial, and citizen participation gaps across Maharashtra’s Municipal Corporations, calling for urgent reforms to strengthen urban local bodies in line with the 74th Constitutional Amendment Act. &nb

When children stay healthy, they stay in school

Learning Begins with Wellbeing The future of education is often discussed through the lens of classrooms, technology, and learning outcomes. Yet one of the most critical drivers of a child’s ability to learn remains surprisingly overlooked: their health.  

India lost Rs 52,000 crore to cyber fraud in five years: DoT

India has lost more than Rs 52,000 crore to cyber fraud over the last five years, officials have revealed. Out of approximately 60 lakh cyber fraud complaints received, more  than 3,000 cases have been resolved and six cyber fraud setups have been busted.   On the occ

India must not wait for its own Ella

In many Indian cities, children learn to wear masks before they are old enough to understand why. That reality should alarm us far more than it does.   In 2020, nine-year-old Ella Adoo Kissi Debrah became the first person in the world to have air pollution officially recognized a


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter