Portal launched for online registration of complaints -Governance Now

Portal launched for online registration of complaints

To provide transparent administration to the people

PTI | January 28, 2013

The Uttarakhand government has launched a portal for online registration of people's complaints and their quick redressal.

Launching the portal called "Samadhan" (solution) at his official residence here on the occasion of the Republic Day, Chief Minister Vijay Bahuguna described it as a step towards providing transparent administration to the people.

"I shall myself keep a tab on the functioning of the portal which has been launched to tone up government's service delivery system," he said.

Anyone across Uttarakhand could now register his or her complaint on samadhan.uk.govt.in any time which would be redresed normally within 90 days, the Chief Minister said.

Senior government officials including the Chief Secretary, secretaries, department heads and commissioners would be provided user IDs and login passwords to access the portal which could even protect the privacy of complainants if they so desired, he said.

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