Railways uses Facebook to inform passengers about train position

Facebook page by the Delhi division on the social networking site has become very popular since its launch in April

PTI | July 1, 2011



Railways have now launched a Facebook page to inform passengers about the latest position of trains including arrivals and departures. 

"Through the Facebook we are informing the general public about the latest development activities and facilities being provided in the railway station and responding to queries about Railways," Northern Railway General Manager SK Budhalakoti.
He said the page by the Delhi division on the social networking site has become very popular since its launch in April. "We also inform the passengers regarding the running position of the trains and their platform numbers at three major stations - New Delhi, Old Delhi and Nizamuddin," he said.

A centralised SMS-based complaint monitoring system has been implemented wherein immediate action is taken to rectify the deficiencies after receiving complaints, he said, adding this has resulted in sharp decline in complaints being received.

Budhalakoti said battery-operated vehicles have been introduced in New Delhi Station to help senior citizens, women and children. Northern Railway has claimed a 12 per cent decline in the rail accidents this year.


"There was no incident of train collisions even during the dense fog this year," he said. Northern Railway earned Rs 10,997.02 cr during April 2010-March 2011, which is 12 per cent of the total earnings of Indian Railways.

Comments

 

Other News

Consumer Justice at a Crossroads

Over the past four decades, India`s consumer protection landscape has undergone a remarkable transformation. What began with the Consumer Protection Act, 1986 as a simple mechanism to empower ordinary citizens has evolved into a comprehensive framework capable of addressing challenges ranging from mislea

Doctors, experts call for ban on junk food ads, mandate warning labels

More than 30 doctors, medical scientists and public health professionals have urged the government to take decisive action against the aggressive advertising and marketing of junk food, calling for a watershed ban on advertisements for foods high in fat, sugar and salt (HFSS) and ultra-processed foods (UPF

Asiatic Lion population rises from 523 in 2015 to 891 in 2025

On World Lion Day 2026, environment, forest and climate change Minister  Bhupender Yadav celebrated India’s remarkable journey in lion conservation and reaffirmed the country’s unwavering commitment to protecting wildlife and biodiversity.   In a post on soc

Railways imposed ₹5.13 crore fine for food quality and hygiene violations

Indian Railways serve about 58 crore meals every year on an average. About only 0.0008% food quality related complaints are received on average. Based on complaints during the last three years, appropriate penal actions have been taken by IRCTC. Such actions include imposition of fines amounting to ₹5.13

STHAVAR: Why every Indian built asset needs a permanent digital identity

India has built digital systems for identity, payments, taxation, documents, logistics and public services. State governments, ministries, infrastructure agencies and urban local bodies have also created portals for land records, building permissions, project monitoring, property taxation and municipal s

Saksham Skill census identifies 22,000 job-ready candidates in one Mumbai ward

A first-of-its-kind AI-enabled skill census conducted in Mumbai`s H-West Ward has identified a potential livelihood pipeline of nearly 22,000 candidates, generated over 32,000 provisional job matches while revealing that 71.2 per cent of surveyed homemakers are willing to join the workforce, according to

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter