UIDAI selects Intelenet Global Services for contact centre project

Intelenet outbids Genpact, Aegis, Wipro to win the project

samirsachdeva

Samir Sachdeva | June 15, 2010



Unique Identification Authority of India (UIDAI) has selected Intelenet Global Services for Setting Up and Operating Contact Centres for the Authority as per a release on the UID website.

The selection process involved an open RFP and final selection was based on the Combined Quality Cum Cost Based System (CQCCBS).

Earlier top IT companies like TCS, Infosys and IBM had decided to stay away from the bid.

Genpact, Aegis, Firstsource, Intelenet, Minacs and Wipro BPO were the key organizations which were bidding for the project.
 

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