Governance Now Visionary Talks Series

Why Amitabh Bachchan is important for spectrum auction

Customer satisfaction is not satisfactory even as millions are spent on internet and mobile networks

prahlad

Prahlad Rao | March 3, 2015 | New Delhi


#telecom   #mobile   #amitabh bachchan   #spectrum   #auction   #arun jaitley  


Before the telecom companies jump into spectrum auction from Wednesday (March 4) they should pay a visit to superstar Amitabh Bachchan. For that matter the government also should hear out  Bachchan before releasing their spectrum.

One may ask what is the connection between Amitabh Bachchan and the spectrum? It is a valid query. Amithabh has a say in this auction of millions of rupees. He is a consumer and he is frustrated. He is helpless and cannot fight the government which allocates the spectrum that carries internet signals and the service providing telecom companies.

On Tuesday Amitabh Bachchan tweeted his helplessness and frustration.  


 If this is the plight of the celebrity superstar, we do not want to say much about the ordinary consumer of digital India.

 Every year the government gets about ₹40,000 crore from telecom operators at current rate of growth and revenue is going to go up with March 4 auction. But neither the government nor the telecom companies, who make millions out of every connected Indian, are ignoring the consumer.

Like Amitabh millions of Indians experience signal problems, mobile call drops and frequent breakdown of internet broadband services (both wired and wi fi).

Meanwhile, finance minister Arun Jaitley is hoping to garner Rs42,865 crore from the spectrum auction in the 800, 900 and 1,800 megahertz bands scheduled and other communications services in 2015-16.

The telecom operators complain that the government is not releasing enough spectrum for sale, thereby jacking up prices as well as short-changing the consumer.

The Supreme Court meanwhile has stayed the actual possession of spectrum purchased through the bidding till its final orders on the subject.

Trai quality survey on customer satisfaction:

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Voice your opinion on your service provider on Trai website:

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