Delhi citizens to get time-bound services

371 services that cover almost all departments under the ambit of the legislation

GN Staff | November 27, 2015


#delhi   #time bound services   #citizens  

Delhi assembly on Thursday passed the Delhi (Right Of Citizen To Time Bound Delivery of Services) amendment bill, which will make government officials liable to automatic deductions from their salaries in case of delayed delivery to average Delhiites.

This is apart from the introduction of two significant Bills aimed at amending the current provisions governing minimum wages and the conditions of service of working journalists and other newspaper employees.

Among other provisions, the bill prioritizes each government department to put out a “comprehensive citizens charter” within 30 days of its notification, the adoption of the Delhi government’s e-district portal to ensure the transparent and time-bound delivery of citizen-related services within the prescribed time limit and affixing responsibility for delayed discharge of services with Heads of government Departments (HODs).

The amendments also envisage a service performance incentive fund to encourage officials to deliver on time by offering them cash rewards.

At present, there are a total of 371 services that cover almost all departments under the ambit of the legislation that was enacted during the tenure of former Congress Chief Minister Sheila Dikshit. The Aam Aadmi Party government said that the proposed amendments to as many as nine sections under the ambit of the Act sought to rectify the current Act which has put the “entire onus” of getting compensation, fixing the responsibility for delayed services on the citizen.
The Bill envisages entrusting a ‘Competent Officer’, who must not below the rank of a Deputy Secretary, with the purpose of effecting payment of compensation to an individual and recovery of the compensation from the officer or person responsible.

“It shall be the duty of the concerned competent officer to ensure that the compensation is paid to the applicant within days as prescribed under the rules on which the service is provided failing which the citizen shall be paid double the said amount and it shall be deducted from the salary of the competent authority,” an official statement said.

Two other significant bills seeking amendments to the Minimum Wages and the Working Journalists and Other Newspaper Employees Act were also tabled in the house.
Proposed amendments to the first primarily deal with enhancing the penalty as well as making compliance easier for employers by introducing electronic maintenance of records and to ensure that the benefits of minimum wages were actually received by workers.

Amendments to the latter focus on compensation upto five times of the amount of wages due to a journalist or newspaper employee in case a claim is filed under section 17 (1) of the Act and more stringent penal provision under section 18 (1) and 18(1A) which include punishment of imprisonment as well as provisions of enhanced fine which will provide an effective deterrence for the violators of the Act.

However, the imporatnt development is an attempt to change governance in Delhi.
In a move that would add to the acrimony between the Delhi government and the Centre, the AAP government made a legislative bid to curtail the authority of Lieutenant Governor in the Capital.

While introducing the Minimum Wages (Delhi) Amendment Bill, the state government sought to substitute the word 'appropriate government', a term referred to Delhi's L-G, with 'the government of NCT of Delhi'. While the amendment is likely to be rejected by the L-G at a later stage, the state government maintained that Delhi's 'elected' government was the 'appropriate' government and not the L-G.

Comments

 

Other News

‘World’s biggest festival of democracy’ begins

The much-awaited General Elections of 2024, billed as the world’s biggest festival of democracy, began on Friday with Phase 1 of polling in 102 Parliamentary Constituencies (the highest among all seven phases) in 21 States/ UTs and 92 Assembly Constituencies in the State Assembly Elections in Arunach

A sustainability warrior’s heartfelt stories of life’s fleeting moments

Fit In, Stand Out, Walk: Stories from a Pushed Away Hill By Shailini Sheth Amin Notion Press, Rs 399

What EU’s AI Act means for the world

The recent European Union (EU) policy on artificial intelligence (AI) will be a game-changer and likely to become the de-facto standard not only for the conduct of businesses but also for the way consumers think about AI tools. Governments across the globe have been grappling with the rapid rise of AI tool

Indian Railways celebrates 171 years of its pioneering journey

The Indian Railways is celebrating 171 glorious years of its existence. Going back in time, the first train in India (and Asia) ran between Mumbai and Thane on April 16, 1853. It was flagged off from Boribunder (where CSMT stands today). As the years passed, the Great Indian Peninsula Railway which ran the

Vasudhaiva Kutumbakam: How to connect businesses with people

7 Chakras of Management: Wisdom from Indic Scriptures By Ashutosh Garg Rupa Publications, 282 pages, Rs 595

ECI walks extra mile to reach out to elderly, PwD voters

In a path-breaking initiative, the Election Commission of India (ECI), for the first time in a Lok Sabha Election, has provided the facility of home voting for the elderly and Persons with Disabilities in the 2024 Lok Sabha elections. Voters above 85 years of age and Persons with Disabilities (PwDs) with 4

Visionary Talk: Amitabh Gupta, Pune Police Commissioner with Kailashnath Adhikari, MD, Governance Now


Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter