Parcels lying on platforms are a big risk to the passengers. Especially during the rush hours when everyone is rushing towards the coaches. They can cause accidents. But unmindful of the risk, the railways let these parcel strewn around for hours.

“Parcels laying on platforms for hours are a big headache for the passengers. They restrict movement. There should be some mechanised system to move parcel packages from platforms to the parcel shed,” said Vishwajeet Singh from Kangra in Himanchal Pradesh. 

As far as claims made by the railway minister to improve basic amenities at stations and on trains are concerned, they were just verbal. Nothing really has changed at the ground level, said Singh adding that it was necessary that the railway officials were sensitised towards passengers’ problems. “It is high time to overhaul the entire system in railways,” he says.

Like Singh, there were many others at Old Delhi railway station who strongly feel that parcel packages laying on platforms for long hours unnecessarily occupied space and were risky for passers-by. 

At times it really gets difficult to walk on platforms because of parcels laying here and there, says HK Sharma from Himanchal Pradesh. These parcel packets and boxes are unsafe too as a person moving in a hurry to catch the train might fall over the packages and hurt himself, he adds. 

Disheartened with the railway’s apathy towards passengers’ woes, Kabir from Ghaziabad said, the passengers have got use too such problems. The Indian Railways is hardly doing anything to provide comfort to its customers. Bundles of parcel packages laying on platforms is definitely a nuisance, he added.

“The railway minister should visit the stations and see what problems passengers are facing,” said Omkar Nath Tiwari from Buxar in Bihar.