First in series of consumer camps in Mumbai on May 27

Leading professionals from various industries to address customer grievances

geetanjali

Geetanjali Minhas | May 15, 2014



The legal aid arm of the consumer complaints redressal wing of the Consumer Guidance Society of India (CGSI) receives plenty of grievances on a weekly basis. To address the issues of customers, CGSI is now organising a series of camps.

The first consumer camp will be held on May 27 at Tendulkar Hall in Mahim, Mumbai.

MS Kamath, secretary of CGSI said, “Leading professionals and personalities from several industries will be invited to address the grievances of customers.”

Narkar Nasir Husain, a complainant, had sent his LIC policy for encashment in December 2013 and had approached the consumer complaints redressal wing of CGSI. The LIC policy taken in 2005 had matured in 2013 but Narkar is yet to hear from the insurance company. He has been advised to send a reminder in three weeks and then approach this cell.

Another complainant Prakash Bankeshwar, who had registered a complaint in 2013, to the Bombay municipal corporation (BMC), to get the internal and external leakage fixed in the housing society he resides in has not yet received a response despite sending a reminder in April 2014. He has been advised to file an RTI in municipal corporation of greater Mumbai (MCGM) and asked to follow up with the concerned deputy municipal commissioner.

Thomas Baby, another such complainant, had bought and fixed a CNG kit in his Maruti Alto car through Sai Service Station Ltd in 2013. He has been facing a number of problems despite the company trying to get the repair work done. Finally, Thomas asked them to remove the kit and refund his money. Instead, Sai Service asked him to rectify the problem and fit the kit properly. When Thomas complained to the Maruti headquarters in 2014, Sai Service offered to make a full refund. CGSI has now advised him to take the refunded amount and decide on the compensation.

Consumers who have similar problems and wish to participate in the camp can register their complaint by calling up the toll free helpline number - 1800 222262, by sending an e-mail to mah.helpline@gmail.com, or by sending an SMS to 9773336400 with their name, area and the name of the company against whom they have a complaint or by writing a letter to the society at its official address.

Comments

 

Other News

"TV not in business of news; it is in the business of polarisation”

Television news these days has a loose relationship with truth, says senior journalist, columnist and author Vir Sanghvi, adding that it is not telling the truth and polarising opinions. In a live webcast with Kailashnath Adhikari, MD, Governance Now, during the Visionary Talk series held by

How the colonial rulers combated “this insidious and growing danger” of dust and smoke

Dust and Smoke: Air Pollution and Colonial Urbanism: India, c. 1860-1940 By Awadhendra Sharan Orient BlackSwan, xxiv+320 pages, Rs 795 Air pollu

Unlocking the value of renewable energy assets through InVITs in India

India has been witnessing a sluggish demand growth for power amidst COVID-19. It has affected both thermal as well as renewable energy (RE) sector. While thermal sector (coal) plant load factor (PLF) is coming down continuously amidst no new generation building up, renewable energy held its ground through

“Proposed power amendments anti- people, favor licensees”

Maharashtra Veej Grahak Sanghatana, a state-level coordination committee of industrial associations and power consumers, has approached the state government for urgent intervention on key concerns after Maharashtra Electricity Regulatory Commission on December 9 published the draft of the MERC (Electricity

Uddhav inaugurates largest tunnel boring machine for Mumbai Coastal Road

Maharashtra chief minister Uddhav Thackeray has launched the largest tunnel boring machine (TBM) for the Mumbai Coastal Road project at Priyadarshini Park, in Malabar Hill area of South Mumbai. Called Mavala, the TBM having the largest diameter and the first of its size to be used in the cou

Beyond open defecation: Tackling solid waste management issues

Antony Waste Handling Cell (AWHC) has been offering its services in handling municipal solid waste (MSW) across India for the past 19 years. When AWHC made its initial public offer (IPO) during December 21-23, it was subscribed 15 times. Why the sudden interest in this IPO? Did the market rightly and exped

Visionary Talk with Vir Sanghvi On the future of News Journalism





Archives

Current Issue

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter