In Bhopal, the state-run telecom operator BSNL is the leading violator of call drop rate benchmark of two percent, set by telecom regulatory authority of India (TRAI).

TRAI carried out audit and assessment of quality of service being provided by service providers in the city from May 3 to May 5. The results revealed that BSNL has the call drop rate at 12.38 percent on its 2G network and 22.17 percent on its 3G network. The report was published on June 13.  

Other service providers except Airtel and Vodafone GSM, also lagged behind on maintaining call drop rate within the permissible limit.

Among other major violators is private-run Idea that had call drop rate going up to 9.85 percent on 2G network and 14.29 percent on 3G network. RCOM, a reliance communications network, had call drop up to 10.65 percent on its 3G network and 8.58 percent on 2G network. 
The drive test was conducted over a distance of 340 km of the city.