Railways takes a giant step to get closer to you

New level of comfort for passengers, revenues expected to jump further

brajesh

Brajesh Kumar | February 5, 2010


Moving towards a new level of comfort
Moving towards a new level of comfort

Indian Railways is taking consumer comfort to the next level. After having tasted stupendous success on the online reservation front, it is all set to make all its services accessible through a single web portal.

Soon you will be able to book a retiring room, cloak room, pay for freight charges, book parcel and  lodge a complaint online.

Currently, passengers can book a ticket online, but there is no provision for booking parcels or freight or a retiring room online.

The integrated web portal, which is being developed by technology giant Hewlett Packard, will become operational in six months, a senior official said.

At present Indian railways has indianrailways.gov.in as a single window for all information on railways. The site receives on average 300,000 hits a day – clearly among the popular websites in India. The site, however, does not support any transaction on it.

“We aim to integrate all railways services and make them accessible through one web portal,” the senior official told Governance Now. Apart from indianrailways.gov.in, railways have 32 different websites for different services, for example, all 16 zones have their own websites.

The forthcoming web portal, the name for which has not been decided yet, will bring together all these websites.

The idea to develop a integrated web portal came after the roaring success of the online ticket booking facility provided by railways subsidiary IRCTC.

IRCTC’s ticketing revenue has seen an increase of 462 percent over the past three years. Its sales have jumped from Rs.704.9 crore in 2006-07 to Rs.1,744.7 crore in 2007-08 and further to Rs.3,966.98 crore in 2008-09.

While officials did not reveal the revenue expected from the proposed website, they were certain it will see a a further jump.

Comments

 

Other News

Doctors, experts call for ban on junk food ads, mandate warning labels

More than 30 doctors, medical scientists and public health professionals have urged the government to take decisive action against the aggressive advertising and marketing of junk food, calling for a watershed ban on advertisements for foods high in fat, sugar and salt (HFSS) and ultra-processed foods (UPF

Asiatic Lion population rises from 523 in 2015 to 891 in 2025

On World Lion Day 2026, environment, forest and climate change Minister  Bhupender Yadav celebrated India’s remarkable journey in lion conservation and reaffirmed the country’s unwavering commitment to protecting wildlife and biodiversity.   In a post on soc

Railways imposed ₹5.13 crore fine for food quality and hygiene violations

Indian Railways serve about 58 crore meals every year on an average. About only 0.0008% food quality related complaints are received on average. Based on complaints during the last three years, appropriate penal actions have been taken by IRCTC. Such actions include imposition of fines amounting to ₹5.13

STHAVAR: Why every Indian built asset needs a permanent digital identity

India has built digital systems for identity, payments, taxation, documents, logistics and public services. State governments, ministries, infrastructure agencies and urban local bodies have also created portals for land records, building permissions, project monitoring, property taxation and municipal s

Saksham Skill census identifies 22,000 job-ready candidates in one Mumbai ward

A first-of-its-kind AI-enabled skill census conducted in Mumbai`s H-West Ward has identified a potential livelihood pipeline of nearly 22,000 candidates, generated over 32,000 provisional job matches while revealing that 71.2 per cent of surveyed homemakers are willing to join the workforce, according to

GI tags: Scaling traditional wealth into global brands

Geographical Indication (GI) tags have emerged as a powerful tool for protecting India`s cultural heritage, while creating economic opportunities for local communities. By linking products to their place of origin, GI tags preserve traditional knowledge, prevent misuse, and enhance consumer trust. They h

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter