Railways takes a giant step to get closer to you

New level of comfort for passengers, revenues expected to jump further

brajesh

Brajesh Kumar | February 5, 2010


Moving towards a new level of comfort
Moving towards a new level of comfort

Indian Railways is taking consumer comfort to the next level. After having tasted stupendous success on the online reservation front, it is all set to make all its services accessible through a single web portal.

Soon you will be able to book a retiring room, cloak room, pay for freight charges, book parcel and  lodge a complaint online.

Currently, passengers can book a ticket online, but there is no provision for booking parcels or freight or a retiring room online.

The integrated web portal, which is being developed by technology giant Hewlett Packard, will become operational in six months, a senior official said.

At present Indian railways has indianrailways.gov.in as a single window for all information on railways. The site receives on average 300,000 hits a day – clearly among the popular websites in India. The site, however, does not support any transaction on it.

“We aim to integrate all railways services and make them accessible through one web portal,” the senior official told Governance Now. Apart from indianrailways.gov.in, railways have 32 different websites for different services, for example, all 16 zones have their own websites.

The forthcoming web portal, the name for which has not been decided yet, will bring together all these websites.

The idea to develop a integrated web portal came after the roaring success of the online ticket booking facility provided by railways subsidiary IRCTC.

IRCTC’s ticketing revenue has seen an increase of 462 percent over the past three years. Its sales have jumped from Rs.704.9 crore in 2006-07 to Rs.1,744.7 crore in 2007-08 and further to Rs.3,966.98 crore in 2008-09.

While officials did not reveal the revenue expected from the proposed website, they were certain it will see a a further jump.

Comments

 

Other News

Caring for cancer patients: the expanded network of facilities

Health is a State subject, and the primary responsibility for providing healthcare services, including cancer care, rests with the respective state governments. However, the Department of Health and Family Welfare provides technical and financial support to States and Union Territories across the country

Capabilities, aspirations of India’s youth limitless: Modi

The capabilities and aspirations of India’s youth are limitless, prime minister Narendra Modi said in his remarks to the media at the start of monsoon session of the parliament on Monday.  "In the past month, the country has achieved many milestones, filling citiz

India gets the first hydrogen train

Prime minister Narendra Modi on Friday laid the foundation stone and dedicated to the nation various development projects worth around ₹14,700 crore in Jind, Haryana.   The PM positioned the city as a shining reflection of the good governance model. Emphasizing that the entire Haryana

Climate change is stealing sleep

Climate change has at least doubled the temperature-related sleep loss across 1,338 major cities worldwide over the past five decades, highlighting an emerging but often overlooked public health consequence of rising global temperatures. A new study by Climate Central estimates that between 2020 and

Cabinet approves Mobile Phone Manufacturing Scheme

The union cabinet chaired by PM Narendra Modi has approved the Mobile Phone Manufacturing Scheme (MPMS) with a budgetary outlay of Rs 62,500 crore. It aims to further scale up the production, deepen domestic value addition, strengthen supply chain resilience, enhance global competitiveness. It

Building infrastructure is only half the job

Recent stories of stolen railway wires, disappearing communication towers and missing public infrastructure are often treated as bizarre law-and-order failures of India. Yet they raise a more fundamental question. Why does the State often discover the disappearance of a public asset only after it has alrea

Upcoming Conferences





Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter