Railways takes a giant step to get closer to you

New level of comfort for passengers, revenues expected to jump further

brajesh

Brajesh Kumar | February 5, 2010


Moving towards a new level of comfort
Moving towards a new level of comfort

Indian Railways is taking consumer comfort to the next level. After having tasted stupendous success on the online reservation front, it is all set to make all its services accessible through a single web portal.

Soon you will be able to book a retiring room, cloak room, pay for freight charges, book parcel and  lodge a complaint online.

Currently, passengers can book a ticket online, but there is no provision for booking parcels or freight or a retiring room online.

The integrated web portal, which is being developed by technology giant Hewlett Packard, will become operational in six months, a senior official said.

At present Indian railways has indianrailways.gov.in as a single window for all information on railways. The site receives on average 300,000 hits a day – clearly among the popular websites in India. The site, however, does not support any transaction on it.

“We aim to integrate all railways services and make them accessible through one web portal,” the senior official told Governance Now. Apart from indianrailways.gov.in, railways have 32 different websites for different services, for example, all 16 zones have their own websites.

The forthcoming web portal, the name for which has not been decided yet, will bring together all these websites.

The idea to develop a integrated web portal came after the roaring success of the online ticket booking facility provided by railways subsidiary IRCTC.

IRCTC’s ticketing revenue has seen an increase of 462 percent over the past three years. Its sales have jumped from Rs.704.9 crore in 2006-07 to Rs.1,744.7 crore in 2007-08 and further to Rs.3,966.98 crore in 2008-09.

While officials did not reveal the revenue expected from the proposed website, they were certain it will see a a further jump.

Comments

 

Other News

Rubio denies US foreknowledge of Starlink restrictions in Ukraine

US secretary of state Marco Rubio has said he was unfamiliar with the Wall Street Journal report suggesting Elon Musk had decided to throttle Starlink services in Ukraine, but rejected claims that Washington had ordered the restrictions to pressure Kyiv.   “There was no

Can AI change India’s breast cancer story?

Breast cancer has become a public-health challenge in India. The greatest opportunity is to find cancers earlier. Artificial intelligence (AI) is opening a new era in breast cancer detection. AI systems can analyse mammograms and other breast-imaging studies, identify subtle abnormalities and assist radi

Farm stability in the time of climate change

Indian agriculture is experiencing significant climate volatility, while the world economy seems to be in a highly volatile situation. Economic indices from various countries show that they need to recalibrate their strategies to withstand economic headwinds. In such a challenging situation, a country li

El Niño threatens India’s Rabi crops

India’s southwest monsoon ended with a 13% rainfall deficit in 2026, its weakest performance in a decade, raising concerns over agricultural production, water security and the upcoming rabi season. With El Niño expected to persist into early 2027, experts warn that declining soil moisture, dep

Regulating the data advantage: India’s new e-Commerce framework

For over a decade, India’s e-commerce story has rested on a simple premise: platforms connect buyers and sellers, while data fuels efficiency, personalisation, and scale. However, as the market matured, its structure has revealed a growing imbalance. E-commerce platforms, especially marketplace ent

Changing weather patterns, climate change responsible for Nepal floods

The interaction between active Western Disturbances, increased atmospheric moisture and the region’s complex topography aswell as global warming are important factors behind intense rainfall in the Himalayas, leading to flash floods in Nepal, according to meteorologists. Nepal

Upcoming Conferences



-->

Archives

Current Issue

Opinion

Facebook Twitter Google Plus Linkedin Subscribe Newsletter

Twitter