English speaking staff at helplines soon
Jasleen Kaur | December 14, 2010
Delhi chief minister Sheila Dikshit has assured that major measures will soon be implemented to make capital a safe place.
In the wake of the Dhaula Kuan and Mongolpuri rapes, Dikshit held a meeting with top officials on Monday, including the Delhi police commissioner BK Gupta, Women's Commission chairperson Barkha Singh, representatives from North east forum and NGOs.
"We are very much concerned and so are the police. We have decided on some major measures to tackle law and order and to make city safe for women,” the chief minister later told reporters.
Delhi Police Commissioner BK Gupta said, “We will soon appoint staff who understand and can communicate in English, to man the police helpline, so that there is no miscommunication.” In the Dhaula Kuan incident, the friend of the victim who was with her at the time and informed the police in the immediate aftermath, had said that the staff on duty could not understand her.
He also said Delhi police will monitor functioning of PCR Vans during night under its operation 'Black Rose'. Gupta claimed that there has been no increase in crime, he said, "The police will proactively work out each and every case."
Referring to the gangrape last month of a BPO employee, Barkha Singh said the commission has sent circulars to various organisations of all sectors for providing drop services to women employees. She added, “Government alone cannot do everything. Organisations will have to provide drop facility to female workers post seven during winters and after eight during summers.” Singh also said that the commission has written to the CJI for fast track courts for handling rape cases.
However, representatives from NGOs did not seem satisfied. Subhyalakshmi from Nirantar, an NGO engaged with issues of sexuality, said, “Saying something is different from doing it. Everything is scattered here. They are making verbal commitments but I do not know how it will come out on ground.”
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