Govt mulling compulsory electronic delivery for departments

Draft bill on electronic delivery will supersede all existing rules on service delivery

deevakar

Deevakar Anand | March 10, 2011



The government is planning to make the electronic delivery of its services mandatory - a move that will phase out the manual distribution of services.

A draft bill - the first of its kind in terms of its ambit and which will override previous related laws - released by the department of information and technology (DIT) proposes to make it mandatory for all government departments to ensure that citizens have the right to electronic delivery of services.

DIT has invited feedback from the public on the draft electronic delivery of services bill, 2011 which is expected to take a concrete shape by the end of March. Thursday is the last day for registering suggestions.

The provision in the existing Information Technology Act, 2000, that of discretion on the part of the respective departments will take a beating as the new bill encompasses all government departments.

Each of these departments will have to issue their framework and format within six months and a cutoff date for the whole exercise. DIT itself is in the process of deciding on a binding time frame for the departments to transit to digitisation from manual delivery of services.

The bill, if ratified by Parliament, will go a long way in fixing the systemic loopholes by placing accountability on the officials and speedy deliverance of services to the eligible beneficiary. The services to the citizen will encompass, including delivery of licenses or permits, transfer of money and issuing and submission of all forms and applications.

Such electronic deliveries will incur service charges and there is provision for penalties for impersonation, and illegal access, including those carried out overseas. Also, those without the access to technology can continue availing the services through the manual delivery system.

A few government departments have already been delivering services electronically. The income tax departments offers slew of services electronically while the ministry of external affairs too allows electronic registration for passports.

Comments

 

Other News

A gender perspective on migration

Khohar, a village located in Alwar district of Rajasthan, nestled in the foothills of Aravalis, is home to 154 families, most of whom are farmers by profession. The village has a large adult population with 65 percent over the age of 18. The village educational levels are relatively low, with household h

Is the political will lacking to make Delhi`s air clean?

Is the political will lacking to make Delhi`s air clean?

For the sunset years

The New Pension Scheme (NPS), the government of India’s flagship pension scheme, has been subject to a number of important reforms in recent times. This is a welcome change from the norm wherein the government’s and the regulators’ interest in pension products is passing at best. The Pe

Who will pay the price of overpopulation?

Olden days of civilisation experienced famines and natural disasters that caused human misery. While human population was limited, natural habitats were undisturbed and abundant; so calamities of nature were absorbed without any serious consequences. However, this no longer holds true in the current

Schooling change

Jhunjhunu, in northern Rajasthan, is known for its grand havelis and the frescoes on their walls. But they weren’t on prime minister Narendra Modi’s mind when he spoke of the desert town in his Mann Ki Baat radio talk of March 2018. What he focused on, instead, were the government schools in

The road ahead

A fter mixed response from the EPC (engineering, procurement and construction) and BOT-Annuity (build, own, transfer) model, the road sector in India is exploring the Hybrid Annuity Model (HAM) for roadways construction. In HAM, 40 percent of the project cost is provided by the government as ‘const

Current Issue

Current Issue

Video

CM Nitish’s convoy attacked in Buxar

Opinion

Facebook    Twitter    Google Plus    Linkedin    Subscribe Newsletter

Twitter