A case of Char Dham: Providing pilgrims some key facilities can further boost religious tourism – and economy
India, a nation celebrated worldwide for its deep-rooted heritage and vibrant culture, is also renowned for its strong religious character. Its unique fusion of diverse cultures, religions and devout followers makes it a highly appealing destination for pilgrims. The country boasts numerous distinct pilgrimage sites, each holding a specific significance. Well! We often focus solely on their spiritual importance only but underlook the significant economic contributions that these sites make.
Let’s talk about, the four holy destinations, known as ‘Char Dham’. This refers to the four highly revered pilgrimage sites located at the four cardinal points of India. The sacred influence that they cast on a devotee’s life is something exceptional and much more than just a spiritual tick. Every year thousands of people visit these sites to seek the eternal blessings of the deities. They are:
Badrinath (in the North): Dedicated to Lord Vishnu. It is believed that Lord Vishnu meditated here for centuries. Legend says his consort, Goddess Lakshmi, took the form of a ‘Badri’ (Indian berry) tree to protect him from the harsh weather, hence the name Badrinath. Visiting Badrinath is believed to grant liberation (Moksha) from the cycle of birth and death. The Skanda Purana states, “There are several sacred shrines in heaven, on earth, and in hell; but there is no shrine like Badrinath. Tapta Kund, a natural hot spring near the temple, is believed to have medicinal and spiritual benefits and pilgrims often take a dip before entering the temple.
Rameswaram (in the South): Dedicated to Lord Shiva. According to the epic Ramayana, Lord Rama worshipped Lord Shiva here to absolve himself of the sin of killing the Brahmin demon king Ravana. The lingam, iconic symbol of Shiva, at this site is believed to have been installed by him. Rameswaram is the closest point from which to reach Sri Lanka and geological evidence suggests the legendary Ram Setu (Rama's Bridge) once connected the two landmasses. The “floating stones” believed to have been used in its construction are displayed in the Panchmukhi Hanuman Temple nearby. The Ramanathaswamy temple complex also has 22 sacred wells (Teerthams) where pilgrims perform ritual baths, believed to cleanse sins.
Puri (in the East): Dedicated to Lord Jagannath. Puri is famous for its annual Ratha Yatra, during which the three principal deities are pulled on massive, elaborately decorated chariots through the streets, attracting millions of devotees from around the world.
Dwarka (in the West): Dedicated to Lord Krishna. Dwarka is believed to be the ancient kingdom established by Lord Krishna after he left Mathura. Legend states that Krishna reclaimed 12 yojanas (about 96 sq km) of land from the sea to build this magnificent city. The name means ‘gateway to heaven’ (Dwar = gate, Ka = Brahma or eternal bliss), signifying its profound spiritual significance. It is also known as “Mokshapuri”.
Every year thousands of tourists visit these Dhams in search of spiritual solace. This makes religious tourism a massive segment of India's overall tourism market. As per the reports, the India’s faith-based tourism market is projected to reach USD 3,689.5 million (approximately Rs 30,700 crore) by 2032, growing at a CAGR of 15.3% from 2025. This entire sector is expected to generate revenue of USD 28.9 billion (approximately Rs 2.4 lakh crore) by 2030, with Hinduism being the largest revenue-generating segment.
While these pilgrimage sites are well known for their spiritual significance, we should not forget the value that these sites are adding to our economic uptick. Therefore, it also becomes the duty of the government to revamp and reintroduce these sites with modern amenities which makes it convenient for everyone to visit. This will further establish India as a premier global faith-based destination. It is believed these holy places possess inherent spiritual power therefore it's simply the external facilities that need a contemporary upgrade to exuberate and enhance the synchronicities of these religious places. So let us explore some ways where the government can focus to further enhance the experience of visitors to Char Dhams:
Crowd Management Technology
Some systems have been put in place, like the ‘Dhadi Darshan’ in Puri, aimed at streamlining the flow of devotees for a more orderly and serene viewing of the deities. While that is a good step, further integrating advanced technology like AI-powered crowd analytics, real-time heat maps and predictive modeling could optimise pilgrim flow, especially during the festivals, minimising congestion and ensuring safety.
For instance, the recent Snana Yatra festivals at Jagannath Puri saw thousands of devotees gather in intense scorching heat without any queue and any monitoring facilities. This created a chaotic environment, potentially posing health risks for both residents and tourists in Odisha. Ideally, a more organised approach is needed to manage such large crowds. The Snana Yatra, in which the deities are bathed outdoors for the first time each year, draws massive numbers of pilgrims to an open road. However, there should be a well-covered area with proper channels to move the crowd. Alongside, there should be a separate corridor for the disabled and access to facilities like water stalls should be provided. This is the bare minimum which can be expected.
Digital Integration and Information
Development of a combined digital app, ‘4-Dhams’, by the government of India would be a welcome step for both international and national visitors and the economy. It’s hard to understand that such an initiative is still not been undertaken. Such an app can include real-time waiting times for darshan, availability of services, interactive maps of the cities and comprehensive information about local culture, traditions and responsible tourism guidelines. Developing an interoperable app and a website that provide real-time information on weather, road conditions, temple timings, darshan queues, accommodation availability and emergency services in multiple languages can be beneficial. People can book their journey sitting at their home even from outside India and can make arrangements accordingly and conveniently.
Multi-lingual Information Boards
Installing clear, well-maintained information boards and directional signs in multiple languages (Gujarati, Hindi, English and other major Indian languages) throughout the cities and at key sites would be helpful to all pilgrims.
Mandatory Registration and Health Screening
As Covid cases are again increasing, which Indians may consider as the new normal due to its frequent reoccurrence, however it’s definitely a concern. Continuing and refining the mandatory registration process, including pre-medical screenings, especially for a high-altitude destination like Badrinath, to identify and advise high-risk individuals should be made mandatory.
Robust Waste Management
Implementing comprehensive and efficient waste collection, segregation and disposal systems, with a strong focus on plastic waste reduction is necessary. For example, authorities can consider a scheme of ‘deposit-refund systems for bottles’. This requires strong enforcement and public awareness campaigns. For instance, at Tapt Kund, while the water has natural healing properties, regular monitoring of the water for any potential contaminants (even natural ones that could cause skin irritation) and transparency about its properties could build more confidence.
Facilities for Differently Abled
There must be specialised facilities like separate corridors and caretakers for the differently abled and senior citizens. Though government has already introduced some of the facilities like helipads etc. however there are no specialised facilities like slope-based roads for the disabled or proper well-cemented pathways or dedicated caretakers yet. (Of course, these facilities can be priced).
Diverse Accommodation Options
Development of a range of accommodation, from budget-friendly dormitories and guesthouses to mid-range and premium hotels, catering to different pilgrim preferences and budgets, will be welcome.
Medical Facilities
Authorities must ensure robust medical facilities, including first-aid centres, pharmacies and well-equipped hospitals with specialised staff, especially at high-altitude or remote sites.
By systematically implementing these improvements, the Char Dhams can transform into global benchmarks for pilgrimage tourism, significantly bolstering India's foreign exchange reserves and contributing to the "Viksit Bharat @ 2047" vision of a prosperous and inclusive nation.
Dr. Megha Jain is Assistant Professor, Shyam Lal College, University of Delhi, and Visiting Fellow, Pahle India Foundation. Vanyaa Gupta is an economist based in Delhi.